Associate Product Manager – SMA

CivicPlus

Associate Product Manager at CivicPlus partnering with engineering, sales, and marketing to enhance product roadmaps and launches. Focused on improving local government services through innovative solutions.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $119,000 - $139,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within a SaaS or B2B software environment, effectively balancing stakeholder needs while maintaining a customer-focused approach. Proficient in agile development practices and tools like Jira and Pendo to support product initiatives and go-to-market strategies.

Highest-signal resume keywords

Product Management ExperienceAgile Development PracticesJira ProficiencyCustomer-Focused ApproachSaaS or B2B Software Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementAgile DevelopmentStakeholder ManagementCustomer Feedback IntegrationProduct Roadmap Development

Soft Skills

Strong Communication SkillsCollaborationPrioritization

Tools & Technologies

JiraPendo

Industry Keywords

SaaSB2B SoftwareLocal Government Support

About the role

Key responsibilities & impact

Partner with engineering teams to help shape, maintain, and advance product roadmaps.
Gather and incorporate customer feedback to inform product priorities and decisions.
Coordinate across engineering, sales, and marketing to keep product initiatives moving forward.
Support go-to-market planning and product launch activities.
Balance multiple stakeholder needs and priorities while maintaining focus on customer and business outcomes.
Contribute to an agile product development environment and help strengthen day-to-day product practices.

Requirements

What you’ll need

Bachelor's degree.
One to two years of product management experience, or related experience in customer support, technical support, user experience, engineering, or another software-focused function.
Experience working in a SaaS or B2B software environment.
Demonstrated ability to manage competing priorities and collaborate with a range of stakeholders.
Strong communication skills and a customer-focused approach.
Experience with Jira and agile development practices is preferred.
Experience with Pendo is helpful.
Experience working with or supporting local government is preferred.

Benefits

Comp & perks

Comprehensive health insurance
Dental insurance
Vision insurance
Flexible Time Off
401(k) plan
Ongoing mentorship from experienced product leaders
Clear path for growth within product management