Senior Product Manager
CivicPlus
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $119,100 - $181,100 per year
Job Level
About the role
- Own the product vision, strategy, and roadmap for a defined product or major product area.
- Ensure alignment between product strategy, company goals, customer needs, and market opportunities.
- Make informed trade-offs to maximize customer and business impact.
- Lead the end-to-end product lifecycle from discovery through delivery, launch, adoption, and iteration.
- Partner closely with Engineering and Design to deliver high quality solutions on time.
- Balance new feature development, technical investments, and operational improvements.
- Conduct ongoing customer discovery, Voice of Customer (VoC), and market research to identify needs, pain points, and opportunities.
- Validate solutions through research, experimentation, and data before and after launch.
- Collaborate with Engineering, Design, Marketing, Sales, Implementation and Customer Success to ensure successful delivery and adoption.
- Define, track, and analyze key product metrics related to adoption, engagement, retention, and business impact.
- Act as a senior individual contributor and role model for product management best practices.
- Mentor and support other product managers through collaboration and knowledge sharing.
Requirements
- 5-8 years of experience in product management, preferably within SaaS or technology-driven products.
- Proven experience owning a product roadmap and delivering outcomes across the full product lifecycle.
- Experience working in agile product development environments.
- Strong ability to translate customer and business needs into clear requirements and prioritized backlogs.
- Comfortable partnering with engineering teams and understanding technical concepts, architectures, and trade-offs.
- Experience using modern product and analytics tools (e.g. Jira, Confluence, Jira Product Discovery, Figma).
- Strong analytical and problem-solving skills with a data-driven mindset.
- Bachelor’s degree in business, computer science, or a related field, or equivalent experience.
- Preferred experience in GovTech, enterprise SaaS, or complex, multi-stakeholder environments.
Benefits
- Comprehensive health insurance
- Dental insurance
- Vision insurance
- Flexible Time Off
- 401(k) plan
- And more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementproduct roadmapproduct lifecycleagile product developmentcustomer requirementsdata analysisproblem-solvingcustomer discoveryVoice of Customer (VoC)key product metrics
Soft Skills
leadershipcollaborationmentoringcommunicationstrategic thinkinganalytical mindsetcustomer focusadaptabilityprioritizationstakeholder management