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Civica US

Head of Finance Operations

Civica US

Head of Finance Operations establishing Civica’s India finance shared-service model. Leading transition, controls, NetSuite optimization, automation, and high-performing operations teams for GovTech software.

Posted 8/22/2026full-timeVadodara • 🇮🇳 IndiaLeadWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading finance operations and shared services, with a strong focus on transformation, process optimization, and financial control. Proficient in leveraging technology and automation to enhance operational efficiency and compliance within finance functions.

Highest-signal resume keywords
Finance Operations LeadershipShared Services TransformationNetSuite ExperienceProcess AutomationFinancial Control and Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Transactional FinanceMonth-End CloseReconciliationsService ManagementKPI DevelopmentSLA DefinitionFinancial ControlsData AnalyticsProcess MigrationMaster Data Management
Soft Skills
Credible CommunicationInfluencing Senior StakeholdersCoaching and DevelopmentChange ManagementBuilding Trusted Relationships
Tools & Technologies
ERP SystemsAI-Enabled ToolsAutomation TechnologiesNetSuite
Industry Keywords
Finance TransformationShared Service ModelOperational LeadershipRisk ManagementMulti-Stakeholder Environment

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Establish a scalable shared service model for Finance in India
  • Lead knowledge transfer, migration, and change adoption
  • Ensure accurate billing, reconciliations, and month-end close
  • Maintain audit-ready evidence and escalate risks
  • Support the transformation roadmap and system integration
  • Define service measures, SLAs, and performance standards
  • Coach and develop a high-performing finance operations culture
  • Lead the ongoing development of shared service-style Finance operations in India
  • Provide operational leadership through a significant finance transition
  • Ensure stable, accurate, and well-controlled day-to-day finance operations
  • Create scalable, standardized processes improving service quality, efficiency, resilience, and financial control
  • Modernize Finance Operations using technology, automation, and AI-enabled opportunities
  • Support integration and optimization of NetSuite
  • Embed consistent operating rhythms and partner with leaders across the team to enable finance transformation

Requirements

What you’ll need
  • Proven track record leading finance operations, shared services, transformation, or transition activity in a complex, multi-stakeholder environment
  • Solid understanding of transactional finance, month-end requirements, reconciliations, intercompany, master data, working capital, financial controls, and accurate, timely, compliant processing
  • Experience designing, transitioning, and embedding shared service ways of working, including process migration, service management, controls, KPIs, and SLAs
  • Experience leading through ambiguity, influencing senior stakeholders, and managing operational and cultural change
  • Strong understanding of finance systems and process enablement, with experience in ERP environments
  • NetSuite experience or implementation exposure highly advantageous
  • Ability to identify opportunities to simplify, automate, and improve finance processes using technology, AI-enabled tools, data, and analytics
  • Strong appreciation of financial control, compliance, risk management, and process discipline
  • Ability to build capability, set clear expectations, coach teams, and create a high-performance culture across direct and matrix teams
  • Credible communicator able to translate operational change into business value and build trusted relationships across Finance, Technology, and the wider business

Benefits

Comp & perks
  • Inclusive, safe, and welcoming environment
  • Learning and growth opportunities
  • Days of Difference leave to volunteer for a charity of your choice
  • Flexible work options, including part-time work, adjusted hours, staggered shifts, and hybrid or remote working
  • Work–life balance support based on individual needs