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Senior ABM, Marketing Automation Manager
Civica USSenior ABM and Marketing Automation Manager driving Civica’s global account-based marketing strategy. Leveraging Demandbase to engage target accounts in Local Government, Health and Education sectors.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- ABM ownership: Own end to end account based marketing execution using Demandbase, covering account selection, intent data activation, and engagement tracking across 1:1, 1:few, and 1:many tiers.
- Target account planning: Build and maintain target account lists in collaboration with sales and marketing business partners, incorporating firmographic data, intent signals, and pipeline stage.
- Campaign orchestration: Design and orchestrate multi channel ABM campaigns aligned to Civica’s four commercial motions, Close Now, Fill the Pipeline, Retain and Protect, and Build for the Future.
- Platform ownership: Act as the primary internal owner of the Demandbase platform, including onboarding, adoption, and ongoing optimisation across regional teams.
- Programmatic and display advertising: Plan and execute programmatic and display advertising campaigns in support of ABM target accounts, working with the Paid Media and Social Manager on audience targeting, creative trafficking, and budget allocation.
- Marketing automation support: Support the build and execution of automated campaigns and nurture workflows within Salesforce Marketing Cloud, working alongside RevOps and data infrastructure teams.
- Reporting: Provide regular reporting on ABM engagement, account penetration, and programmatic and display campaign performance to marketing and sales stakeholders.
Requirements
What you’ll need- Account-Based Marketing expertise — Proven track record of executing ABM programs globally, ideally with Demandbase or similar platforms.
- Marketing automation proficiency — Hands-on experience with automation tools, campaign workflows, and reporting to drive measurable outcomes.
- Programmatic and display advertising — Ability to plan and execute targeted campaigns, collaborating with paid media and social teams.
- Data-driven mindset — Skilled in lightweight reporting, campaign performance tracking, and translating insights into action.
- Cross-market experience — Familiarity with diverse sectors such as Local Government, Health and Social Care, Education, Central Government, and Emergency Services across UK, US, and APAC.
- Collaboration and stakeholder management — Strong communication skills to align with internal teams and external partners for seamless execution.
- Martech stack maturity — Comfort working in evolving technology environments, contributing to process improvement and scalability.
Benefits
Comp & perks- We're all different - and we love this about us.
- We provide an inclusive, safe, and welcoming environment to all Civicans, new and old
- Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
- Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
- Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account-Based MarketingCampaign OrchestrationData-Driven ReportingTarget Account PlanningProgrammatic AdvertisingDisplay AdvertisingMarketing AutomationSalesforce Marketing CloudEngagement TrackingIntent Data Activation
Soft Skills
CollaborationStakeholder ManagementStrong Communication Skills