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Civica US

Senior ABM, Marketing Automation Manager

Civica US

Senior ABM and Marketing Automation Manager driving Civica’s global account-based marketing strategy. Leveraging Demandbase to engage target accounts in Local Government, Health and Education sectors.

Posted 7/10/2026full-timeRemote • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
Cloud

About the role

Key responsibilities & impact
  • ABM ownership: Own end to end account based marketing execution using Demandbase, covering account selection, intent data activation, and engagement tracking across 1:1, 1:few, and 1:many tiers.
  • Target account planning: Build and maintain target account lists in collaboration with sales and marketing business partners, incorporating firmographic data, intent signals, and pipeline stage.
  • Campaign orchestration: Design and orchestrate multi channel ABM campaigns aligned to Civica’s four commercial motions, Close Now, Fill the Pipeline, Retain and Protect, and Build for the Future.
  • Platform ownership: Act as the primary internal owner of the Demandbase platform, including onboarding, adoption, and ongoing optimisation across regional teams.
  • Programmatic and display advertising: Plan and execute programmatic and display advertising campaigns in support of ABM target accounts, working with the Paid Media and Social Manager on audience targeting, creative trafficking, and budget allocation.
  • Marketing automation support: Support the build and execution of automated campaigns and nurture workflows within Salesforce Marketing Cloud, working alongside RevOps and data infrastructure teams.
  • Reporting: Provide regular reporting on ABM engagement, account penetration, and programmatic and display campaign performance to marketing and sales stakeholders.

Requirements

What you’ll need
  • Account-Based Marketing expertise — Proven track record of executing ABM programs globally, ideally with Demandbase or similar platforms.
  • Marketing automation proficiency — Hands-on experience with automation tools, campaign workflows, and reporting to drive measurable outcomes.
  • Programmatic and display advertising — Ability to plan and execute targeted campaigns, collaborating with paid media and social teams.
  • Data-driven mindset — Skilled in lightweight reporting, campaign performance tracking, and translating insights into action.
  • Cross-market experience — Familiarity with diverse sectors such as Local Government, Health and Social Care, Education, Central Government, and Emergency Services across UK, US, and APAC.
  • Collaboration and stakeholder management — Strong communication skills to align with internal teams and external partners for seamless execution.
  • Martech stack maturity — Comfort working in evolving technology environments, contributing to process improvement and scalability.

Benefits

Comp & perks
  • We're all different - and we love this about us.
  • We provide an inclusive, safe, and welcoming environment to all Civicans, new and old
  • Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
  • Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
  • Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Account-Based MarketingCampaign OrchestrationData-Driven ReportingTarget Account PlanningProgrammatic AdvertisingDisplay AdvertisingMarketing AutomationSalesforce Marketing CloudEngagement TrackingIntent Data Activation
Soft Skills
CollaborationStakeholder ManagementStrong Communication Skills