Consultant

Civica US

Consultant role at Civica Election Services focusing on electoral and voter registration project delivery. Collaborating with local authorities in the UK and enhancing client relationships.

Posted 6/22/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Plan, coordinate, and deliver election and voter registration projects to time and quality standards
Act as the primary contact for a portfolio of local authority clients
Lead collaborative planning across consortiums for election and registration activity
Build strong, trust-based relationships and manage issues through to resolution
Take ownership of a key technical or service area (e.g. print & mail, registration, digital tools)
Become a subject matter expert and point of escalation
Identify opportunities to improve services and enhance client value
Mentor and support junior colleagues, sharing knowledge and best practice
Contribute to a collaborative, multi-skilled team environment
Support day-to-day team operations and internal initiatives
Maintain knowledge of the UK electoral landscape and regulatory changes
Contribute to service evolution, pilot projects, and internal improvements
Own and enhance internal tools or processes to improve efficiency
Prepare project documentation, timelines, and deliverables
Liaise with internal teams to ensure quality standards and milestones are met
Balance multiple priorities while maintaining attention to detail

Requirements

What you’ll need

Strong verbal and written communication skills with confidence in client-facing environments
Proven project management experience delivering complex programmes
Ability to manage multiple priorities and work to tight deadlines
High attention to detail and a structured, methodical approach
Strong problem-solving skills and ability to navigate ambiguity
Experience mentoring or supporting colleagues
Collaborative mindset with a focus on team success
PRINCE2 Practitioner (or equivalent)

Benefits

Comp & perks

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
Days of Difference – Up to 3 extra days off for volunteering.
5% employer match to support your future.
Up to 75% salary cover for long-term illness.
4x salary tax-free lump sum.
£25,000 lump sum (extendable to dependents).
Claim back physio, therapies & more.
Cover for routine & emergency care.
A wide range of electric & hybrid vehicles.
Join employee-led communities.
Refer a friend & get rewarded.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementservice evolutionprocess improvementdocumentation preparationclient relationship management

Soft Skills

verbal communicationwritten communicationproblem-solvingattention to detailcollaborationmentoringtime management

Certifications

PRINCE2 Practitioner