Account Manager – Medical Billing

Civica US

Account Manager in Civica's Medical Billing team managing revenue cycles for healthcare practitioners. Building client relationships and delivering billing insights to enhance financial performance.

Posted 5/11/2026full-timeAmersham • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Act as a dedicated partner to healthcare practitioners, managing the full revenue cycle on their behalf.
Build and maintain strong client relationships, providing advice and insights on billing and financial performance.
Identify opportunities to maximise revenue and reduce inefficiencies, supporting long-term client success.
Guide clients through billing systems and processes, ensuring accuracy, compliance, and efficiency.
Work collaboratively with internal teams to deliver solutions that enhance the client and patient experience.
Support business objectives through administrative and operational tasks as needed

Requirements

What you’ll need

- Experience in account management, billing, or client services, ideally in a target-driven or fast-paced environment.
- Strong communication and stakeholder management skills with the ability to build trust and influence effectively.
- High attention to detail with proven organisational skills and accuracy in data management.
- Resilient and adaptable, able to prioritise and problem-solve under pressure.
- Team-oriented with a proactive approach to achieving goals and supporting continuous improvement

Benefits

Comp & perks

**Time Off & Work-Life Balance ****✔ 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days!**✔ Days of Difference - Up to 3 extra days off for volunteering.******Financial Well-being & Security ****✔ Pension Contributions - 5% employer match to support your future.**✔ Income Protection - Up to 75% salary cover for long-term illness.**✔ Life Assurance - 4x salary tax-free lump sum.**✔ Critical Illness Cover - £25,000 lump sum (extendable to dependents).******Health & Perks ****✔ Private Medical Insurance - Fast access to private healthcare.**✔ Health Cash Plan - Claim back physio, therapies & more.**✔ Dental Insurance - Cover for routine & emergency care.**✔ Affinity Groups - Join employee-led communities.**✔ Bounty Bonus - Refer a friend & get rewarded.****At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.****We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.****If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

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Hard Skills & Tools

account managementbillingclient servicesdata management

Soft Skills

communicationstakeholder managementattention to detailorganisational skillsresilienceadaptabilityproblem-solvingteam-orientedproactive approach