Account Executive

• Play a key role achieving keep, grow, and get objectives within the local government sector.
• Foster strong relationships with existing and prospective customers; act as a customer champion and trusted advisor.
• Engage with customers by making outbound calls to check account health and uncover new opportunities.
• Drive growth focusing on retention, upsell, and cross-sell opportunities within the business unit.
• Build credibility and trust with key customer stakeholders.
• Manage opportunities in Salesforce including forecasting, pipeline growth, opportunity progression, and account reviews.
• Understand customer needs and identify solutions that meet their goals and challenges.
• Stay market-aware by keeping up to date on competitor products and services.
• Collaborate with marketing to support campaigns and initiatives to generate interest and drive sales.
• Nurture the sales pipeline ensuring active engagement, progression, and timely closure of opportunities.
• Adapt responsibilities over time as the sales environment shifts.

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