Data Engineer

• Provide all data related activity of Technical Consultancy Services across several Products to Civica customers
• Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided.
• To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards.
• Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery.
• Define and document data conversion and Load scope and perform data loading in line with agreed process.
• Testing and due diligence during migrations and Implementations.
• To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications.
• To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions.
• Develop ad-hoc reports via a range of industry standard reporting tools
• To promote Civica, its products and practices in a professional manner.
• Create SQL scripts to view and report on data
• Creation of SQL Stored Procedures, Functions and Triggers.
• Development of back office tools and data pipelines
• Migration of SSIS packages and legacy SQL approaches to Azure environments
• Provide workshops and consultancy services in remote or in person format with groups from 1-8 people
• Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams.
• Liaise with the Civica Project and Account managers
• Provide quotations for no standard small work packages
• Provide regular internal progress reports as required
• Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained.
• Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for.

Technical Consultant – Local Government, Data Migration Focus

Data Engineer