Small Business Engagement Lead

Civic Marketplace

Lead engagement for small and historically underutilized businesses in public procurement. Grow supplier networks and optimize internal processes for Civic Marketplace.

Posted 6/24/2026full-timeRemote • Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead Outreach & Education: Build relationships with small, minority-owned, and HUB-certified businesses. Host onboarding sessions, educational workshops, and community briefings that demystify government contracting.
Supplier Success & Retention: Guide vendors through profile completion, bid readiness, and project matching. Champion their voice inside Civic Marketplace to shape tools and policies that meet their needs.
Partnership Development: Collaborate with chambers of commerce, economic development agencies, co-ops, and advocacy groups to expand our trusted network of suppliers.
Pipeline Growth: Drive supplier acquisition in high-priority states and RFP verticals, in line with our strategic goals and buyer-side demand.
Operational Leadership: Help design and optimize internal processes, feedback loops, and CRM workflows to scale supplier-side operations efficiently.

Requirements

What you’ll need

A heart for public service and small business inclusion. You believe in helping communities thrive through economic empowerment.
Experience working with HUBs, MWBEs, DBEs, or similar certification programs—ideally in a public or nonprofit setting.
Strong understanding of how public procurement works and what it takes for a small business to succeed in it.
Excellent communication and relationship-building skills. Comfortable leading webinars and engaging with everyone from micro-enterprise founders to public procurement officers.
Familiarty with the B2G Platform, Texas DIR, CRMs (like HubSpot), Airtable, or similar outreach and tracking tools.
Grit, ownership, and integrity. You’re the kind of person who doesn’t need hand-holding and thrives in a mission-focused startup.
Bonus If You Have
Fluency in Spanish or another language commonly spoken in underserved small business communities
Prior experience in vendor engagement, certification support, or small business technical assistance
Worked with or inside a coop purchasing network

Benefits

Comp & perks

Health insurance
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

public procurementvendor engagementcertification supportsmall business technical assistance

Soft Skills

communicationrelationship-buildingleadershipgritownershipintegrity

Certifications

HUB-certifiedMWBEDBE