Account Manager – Bilingual

City Wide Facility Solutions Jacksonville

Account Manager responsible for client relations and service delivery in facility management. Managing operations, building relationships, and addressing client needs in a hybrid setting.

Posted 6/26/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $115,000 per yearWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for an assigned group of commercial facility clients.
Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
Build and maintain strong long-term relationships with clients and contractors through consistent, communication and follow-through.
Identify opportunities to expand service offerings, recommend solutions, manage pricing and logistics.
Coordinate with Account Compliance Managers to ensure after-hours execution aligns with client expectations.
Work autonomously, backed by a supportive team including the admin staff.
Use our CRM system to document inspections, manage client data, and route field activities efficiently.

Requirements

What you’ll need

3–5 years of experience in facilities, route-based account management, or service leadership.
Confidence in communicating with both clients and contractors — you know how to keep people informed and aligned.
Natural problem-solving instincts and the ability to juggle multiple moving parts.
High level of accountability and organization — you own your outcomes.
Are a self-starter and confident in your instincts- you are not afraid to tackle a challenge, even if it’s new.
Are flexible and resilient when faced with rapid-fire demands on your attention.
High school diploma required; Bachelor’s degree preferred.
Valid driver’s license, clean driving record, and road warrior mentality.

Benefits

Comp & perks

Competitive compensation with strong uncapped commission
Benefit-rich package: medical, dental, vision, PTO, six paid holidays along with two paid floating holidays
401K with company match
Monthly auto allowance
Daily visibility and collaboration with senior leadership — your voice matters.
Real room to advance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

facilities managementaccount managementservice leadershipinspectionsissue resolutionservice quality oversightpricing managementlogistics managementCRM system usagedata management

Soft Skills

communicationrelationship buildingproblem-solvingorganizationaccountabilityself-starterflexibilityresiliencemulti-taskingclient alignment

Certifications

high school diplomaBachelor's degreevalid driver's license