Account Manager

City Wide Facility Solutions Jacksonville

Facility Solutions Manager ensuring outstanding service delivery and client satisfaction at City Wide Facility Solutions. Leading relationships and overseeing facility services for various clients.

Posted 6/26/2026full-timeMilwaukee • Wisconsin • 🇺🇸 United StatesJunior💰 $50,000 per yearWebsite

About the role

Key responsibilities & impact

Managing client accounts to ensure retention and growth through outstanding service delivery.
Nurturing relationships with contractors and suppliers, guaranteeing quality and compliance with service agreements.
Carrying out regular assessments and quality control checks, swiftly addressing any emerging issues.
Leveraging City Wide’s CRM system to monitor client interactions and service effectiveness.
Guiding operational teams while ensuring comprehensive training and development initiatives are implemented.
Working alongside internal teams to resolve challenges and execute effective solutions.
Tracking client satisfaction metrics and compiling detailed reports for management evaluation.

Requirements

What you’ll need

A minimum of 1-2 years of experience in facility management or a related field.
A proven track record in client management and business development.
Strong interpersonal and communication skills, both verbal and written.
Bachelor’s degree in a relevant discipline is preferred.
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
Proficiency in Microsoft Office Suite and familiarity with CRM systems.
Ability to travel to client locations as needed; reliable transportation is required.
This position requires a candidate who is detail-oriented, possesses exceptional problem-solving skills, and is committed to fostering positive client relations.

Benefits

Comp & perks

Base salary $50,000
Uncapped commissions with first year earnings $110,000 plus.
Protected territory
Expense/entertainment account
Vehicle reimbursement
Mentorship by company leadership
Annual Circle of Excellence Club trips for top performers
Company issued laptop and iPhone
Paid time off (in addition to 9 paid holidays)
401k – 4% company match
Health/Dental/Vision insurance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

facility managementclient managementbusiness developmentproblem-solvingquality controlservice deliveryclient satisfaction metricsreport compilation

Soft Skills

interpersonal skillscommunication skillsdetail-orientedability to manage multiple prioritiescommitment to client relations

Certifications

Bachelor’s degree