Account Manager

City Wide Facility Solutions Jacksonville

Account Manager at City Wide Facility Solutions overseeing portfolio of commercial facility clients. Managing operations, client relationships, and service quality for building maintenance.

Posted 6/9/2026full-timeUrbandale • Iowa • 🇺🇸 United StatesMid-LevelSenior💰 $50,000 per yearWebsite

ATS Keywords

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Hard Skills

account managementfacility managementbuilding maintenancesalesinspectionsissue resolutionservice quality oversightCRM system

Soft Skills

communication skillsproblem-solvingorganizational skillsaccountabilityrelationship buildingindependenceteam collaboration

Certifications & Qualifications

high school diplomabachelor's degreevalid driver's license

Industry Keywords

commercial facilityservice offeringsclient expectationsafter-hours servicelogistics

About the role

Key responsibilities & impact

Serve as the primary point of contact for an assigned portfolio of commercial facility clients.
Manage ongoing operations, including inspections, issue resolution, and service quality oversight.
Build and maintain strong, long-term relationships with clients and contractors through consistent communication and follow-through.
Identify opportunities to expand service offerings, recommend solutions, and manage pricing and logistics.
Coordinate with Account Compliance Managers to ensure after-hours service execution aligns with client expectations.
Work independently while being supported by a team that includes the Director of Operations and administrative staff.
Utilize our CRM system to document inspections, manage client information, and efficiently coordinate field activities.

Requirements

What you’ll need

3–5+ years of experience in sales, account management, facility management, building maintenance, or a related field.
Strong communication skills and confidence interacting with both clients and contractors.
Natural problem-solving abilities with the capacity to manage multiple priorities simultaneously.
High level of accountability, organization, and ownership of results.
High school diploma required; bachelor's degree preferred.
Valid driver's license, clean driving record, and willingness to travel throughout the assigned territory.

Benefits

Comp & perks

Uncapped commissions with first-year earnings of $70,000–$80,000
$500 monthly car allowance
$50 monthly phone allowance
Mentorship and ongoing training
Company-issued laptop
Paid time off plus six paid holidays
Health, Dental, and Vision insurance