Account Manager

City Wide Facility Solutions Jacksonville

Account Manager dedicated to maintaining client relationships for facility maintenance at City Wide Facility Solutions. Seeking a results-driven professional with strong CRM skills in a hybrid work environment.

Posted 5/27/2026full-timeMadison • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 per yearWebsite

About the role

Key responsibilities & impact

Develop and maintain long-term relationships with clients, understanding their specific facility maintenance requirements.
Coordinate and oversee the delivery of services, ensuring all operations meet city-wide quality and compliance standards.
Identify new business opportunities and promote expanded services to existing clients.
Respond promptly to client inquiries and resolve any service issues effectively.
Manage contractor relationships, including hiring, negotiation, and performance evaluation.
Utilize CRM tools to track client interactions, service schedules, and performance metrics.

Requirements

What you’ll need

Minimum 3-5 years of experience in account management, sales, or related roles in facility management or building maintenance sectors.
Excellent communication and interpersonal skills with a customer-centric approach.
Strong organizational skills with attention to detail and the ability to multitask effectively.
Proficiency with CRM software and Microsoft Office Suite.
Ability to lead teams and manage contractor relationships.
Reliable transportation and willingness to travel to client sites as needed.
High school diploma required; bachelor’s degree preferred.

Benefits

Comp & perks

Competitive compensation plan including:
Base salary + Monthly Commissions plan
Anticipated first-year total comp of $70k; top performers exceed $90k
PTO
Gas & Phone allowance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementsalesfacility managementbuilding maintenance

Soft Skills

communicationinterpersonal skillscustomer-centric approachorganizational skillsattention to detailmultitaskingleadership

Certifications

high school diplomabachelor's degree