Account Manager

City Wide Facility Solutions Jacksonville

Account Manager (Facility Solutions Manager) at City Wide Facility Solutions. Providing solutions and developing client relationships in Indianapolis for facility management.

Posted 5/15/2026full-timeIndianapolis • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 per yearWebsite

About the role

Key responsibilities & impact

Provide solutions to a wide range of issues clients face at their facilities
Develop long-term relationships with clients and contractors
Retention of clients
Contractor relations, compliance, and removal/replacement as necessary
Negotiate agreements with clients for additional services
Detailed quality control inspections of client sites
Supervise and direct Account Compliance Managers
Keep all clientele documents updated and current
Effectively communicate all client issues with contractors
Coordinate with accounting on any discrepancies on client accounts
Use City Wide’s CRM to document client inspections

Requirements

What you’ll need

3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
High School diploma required, bachelor’s degree highly desirable.
Highly detail-oriented and excellent follow-through on commitments.
Positive and outgoing personality; great at building relationships.
Excellent verbal and strong written communication skills.
Route based experience is highly desirable.
Proficient in Microsoft Office and knowledge of CRM database.
Must have reliable transportation and active insurance.
Must be able to pass a background check.

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(K) retirement savings plan with company match.
8 paid holidays and 15 days of PTO.
Top Performer Incentive Trip (company paid)
Team Outings
After 2 full years at City Wide you will become eligible for our profit-sharing program!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencemanagement experiencebuilding maintenancefacility managementquality control inspectionsclient inspections

Soft Skills

detail-orientedfollow-throughrelationship buildingverbal communicationwritten communicationpositive personalityoutgoing personality

Certifications

High School diplomabachelor's degree