Junior Account Manager

City Wide Facility Solutions Jacksonville

Account Manager managing client relationships for City Wide Facility Solutions. Handling client retention, negotiations, and service quality for outstanding facility management solutions.

Posted 5/8/2026full-timeMacon • Virginia • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Manage all aspects of assigned client relationships, including retention, satisfaction, and growth opportunities.
Coordinate and communicate effectively with contractors and service providers to ensure high-quality service performance.
Conduct regular quality control inspections and address any issues promptly to maintain service standards.
Negotiate contracts and service agreements with clients to expand our offerings and increase revenue.
Utilize CRM software to document client interactions, track service delivery, and manage schedules.
Collaborate with internal teams including accounting and operations to resolve client concerns and streamline processes.
Develop and implement strategies to improve client satisfaction and operational efficiency.

Requirements

What you’ll need

1-3 years of experience in account management, sales, or facility management preferred.
Strong interpersonal and communication skills, both verbal and written.
Detail-oriented with excellent organizational and problem-solving abilities.
Ability to manage multiple client accounts and prioritize tasks effectively.
Proficiency in Microsoft Office applications and CRM systems.
Reliable transportation and valid driver’s license.
High school diploma required; associate or bachelor’s degree preferred.

Benefits

Comp & perks

Medical
Dental
Vision
PTO
Base + commission

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementsalesfacility managementorganizational skillsproblem-solving skills

Soft Skills

interpersonal skillscommunication skillsdetail-orientedability to prioritize tasks

Certifications

high school diplomaassociate degreebachelor's degree