Account Manager
City Wide Facility Solutions Jacksonville
full-time
Posted on:
Location Type: Hybrid
Location: Milwaukee • Wisconsin • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 per year
Job Level
Mid-LevelSenior
About the role
- Cultivate and expand client relationships, ensuring high retention rates and exploring opportunities for service diversification and expansion.
- Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance, and manage contractor relationships including hiring, negotiation, and performance assessments.
- Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency.
- Utilize City Wide’s CRM to manage client interactions, service schedules, and performance reporting, ensuring all data is leveraged to improve service delivery.
Requirements
- 3-5 plus year’s sales and management experience in building maintenance, facility management or equivalent experience.
- High School diploma required; bachelor’s degree highly desirable.
- Highly detail oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation.
Benefits
- Auto reimbursement
- Cell Phone is provided
- 401k
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experiencemanagement experiencebuilding maintenancefacility managementperformance assessmentsservice deliverydata analysis
Soft skills
detail orientedfollow-throughrelationship buildingverbal communicationwritten communicationproblem solvingclient satisfactionoperational efficiency
Certifications
High School diplomabachelor's degree