City of Toronto

Senior HR Consultant – Health & Rehab

City of Toronto

full-time

Posted on:

Location Type: Office

Location: Toronto • 🇨🇦 Canada

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Salary

💰 CA$103,431 - CA$141,247 per year

Job Level

Senior

About the role

  • Provides professional expert consultation, interpretation and direction regarding proactive disability management and occupational health services
  • Provides consultation and guidance including compliance with legislation as well as collective agreements, City policies, programs and processes
  • Mentors/coaches health consultants and program support staff in managing client files including developing recommendations, ensuring high standards of work quality and service delivery
  • Liaises with management to provide information and expertise to enable them to effectively meet their occupational health, wellness and disability management due diligence obligations
  • Coordinates EAP services (including critical incident response, assessment and referral services) between client divisions, P&E partners and the external EAP provider for specialized assistance such as debriefing and trauma counselling
  • Management of historical EAP files (electronic and paper), including retention, destruction and coordination of Freedom of Information requests
  • Manages a high-volume case load providing proactive disability and occupational health services to employees and client divisions
  • Assesses and reports on emerging trends and legislative changes in occupational health, wellness and disability management and initiates actions to address these changes/initiatives
  • Provides leadership in the development and implementation of occupational health programs and procedures that are specific to EH&W
  • Collects and interprets data for statistical analysis to ensure the ongoing delivery of effective and efficient disability management and health services
  • Identifies and analyzes occupational health, wellness and disability management training needs and, through leadership and consultation develops, designs and delivers training programs to meet with legislation; corporate policies, and programs and organizational needs
  • Develops tools and resources to enable the organization to effectively manage employee with health issues
  • Initiates, builds and maintains relationships with internal and external partners to develop, facilitate and promote occupational health, wellness and proactive disability management services
  • Triages and manages the assignment of new client referrals through the Central Intake process

Requirements

  • Post-secondary degree or diploma in a health specialty or equivalent combination of education and experience
  • A degree in Nursing (B.Sc.) with a specialty designation in Occupational Health Nursing is preferred
  • Considerable experience in and proven knowledge of disability management, occupational health theory and return to work best practices
  • Experience in interpreting medical and functional information and the ability to communicate this information, within policy and legal bounds, to divisions within the organization
  • Experience in delivering health surveillance programs, including pre-placement assessments, is considered an asset
  • Knowledge of pertinent legislation, e.g., Occupational Health and Safety, Human Rights and Health Disciplines Act, with the ability to communicate its significance and relevancy to each situation
  • Ability to exercise good judgement and decision-making in handling complex sensitive situations, using tact and discernment, while upholding confidentiality
  • Ability to work independently, as well as with multi-disciplinary teams
  • Strong interpersonal skills and ability to work effectively with all levels of staff and union representatives
  • Excellent written, verbal and presentation skills
  • MS Office suite proficiency (Excel, MS Access, MS Word, PowerPoint, etc.)
Benefits
  • Accommodation for disabilities available
  • Equal opportunity employer

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
disability managementoccupational health theoryreturn to work best practiceshealth surveillance programspre-placement assessmentsdata collection and interpretationstatistical analysistraining program developmentcase managementcompliance with legislation
Soft skills
leadershipmentoringcommunicationjudgmentdecision-makingtactconfidentialityinterpersonal skillsteamworkpresentation skills
Certifications
B.Sc. in Nursingspecialty designation in Occupational Health Nursing