City of Hope

Financial Clearance Representative

City of Hope

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

AI Apply
Apply

About the role

  • Financial clearance responsibilities
  • Support patients through the financial clearance process
  • Excellent communication and customer service skills

Requirements

  • Minimum Education: High school diploma/equivalent
  • Minimum Experience: 2 years’ experience in this field or related field such as medical coding, financial counseling setting or similar service profession
  • Preferred Experience: Previous oncology background preferred
  • Solid knowledge of medical terminology, ICD9 codes, CPT/HCPC’s codes.
  • Advanced written and verbal communication skills.
  • Excellent organizational skills, ability to manage multiple priorities and responsibilities.
  • Outstanding communication and customer service skills.
  • Ability to utilize critical thinking and apply sound judgment and assessment skills for decision - making.
  • Candidate must be proficient using a computer, using online websites and email Ability to utilize multiple systems within the organization as well as outside such as insurance authorization portals.
  • Possess in - depth knowledge regarding regulatory compliance, HIPAA, COBRA, Patient rights, EMTALA, and Medicare/Medicaid.
  • Ability to prioritize work assignments for efficiency and to meet timeframes for precertification.
Benefits
  • Click here for comprehensive benefits information
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical codingfinancial counselingICD9 codesCPT codesHCPC's codesregulatory complianceHIPAACOBRAEMTALAMedicare/Medicaid
Soft Skills
communication skillscustomer service skillsorganizational skillscritical thinkingsound judgmentassessment skillsability to manage multiple prioritiesability to prioritize work assignments