Senior Business Analyst

City of Hamilton, Ohio

Senior Business Analyst supporting the implementation of a cloud-based CAD solution for Hamilton Fire Department. Analyzing business processes and collaborating with Fire Operations and stakeholders.

Posted 5/23/2026full-timeHamilton • 🇨🇦 CanadaSenior💰 CA$105,334 - CA$131,668 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Analyze and devise complex business process requirements for all IT-related business and operations systems critical to core organizational functions.
Research and analyze data in support of business functions, process knowledge, and systems requirements.
Assist in mentoring other staff to contribute to the development of business analytics capabilities within the Information Technology Division.
Responsible for project change management activities, including collaborating with other team members to develop communication and change management plans.
Proactively create reports based on findings, complete with recommended improvements to, or new requirements for business processes and operational procedures.
Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new hardware and software systems and business processes.
Lead the process and requirements definition and validate benefit realization on medium and large complexity projects, requiring knowledge or insight on multiple business and/or functional areas.
May be assigned on one or more projects as a project team member and/or a project lead, and provide coaching to other business, information and database analysts.
Ensure the project team follows the established project delivery framework.

Requirements

What you’ll need

University Degree or College Diploma in Business Analysis, Change Management, Communications, Computer Science, Information Systems, Business Administration or related discipline.
5+ years of experience as a business analyst.
Demonstrated previous experience in the delivery of IT initiatives.
Certified Business Analysis Professional (CBAP) Certification is an asset.
Understanding of business concepts in a Municipal environment.
Demonstrated knowledge of ITIL, SDLC, application development lifecycles and supporting practices.
Demonstrated knowledge of project management lifecycle and quality assurance best practices and methodologies.
Experience defining strategic business and IT requirements, including developing use cases.
Demonstrated ability to lead and apply structured business analysis methodologies.
Demonstrated leadership and project management skills, including ability to guide and manage project teams which may include staff from other IT or City business units.
Demonstrated ability to use Microsoft productivity tools (e.g. Teams, SharePoint, Word, Excel, PowerPoint, Visio, Planner/Project) to create and maintain project documents.
Proven analytical and problem-solving abilities, including the ability to make sound and logical judgments.
Strong interpersonal, written, and oral communication skills.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account City of Hamilton, Ohio Website LinkedIn All Job Openings 501 - 1000 employees Founded 1791 About Hamilton, Ohio. Located on the Great Miami River in the heart of the Cincinnati-Dayton metroplex, Hamilton stands as the 10th largest city in the state. With a rich history and a commitment to progress, Hamilton is home to approximately 63,000 residents who contribute to the city's vibrant and diverse community. The City of Hamilton is the only municipality in Ohio to own and operate all four major utilities: electric, gas, water, and wastewater. The City prides itself on having more than 50% of its power generated by renewable resources. Hamilton has garnered numerous accolades, both on a national and international level, in recognition of its exceptional water taste and quality. Being the County Seat of Butler County, Hamilton is the area center for government, finance, and industry. For more information, please visit www.hamilton-oh.gov. Senior Business Analyst 🔥 1 hour ago 🏢🏡 Hamilton – Hybrid 💵 $105.3k - $131.7k / year ⏰ Full Time 🟠 Senior 🧐 Business Analyst Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Analyze and devise complex business process requirements for all IT-related business and operations systems critical to core organizational functions.
Research and analyze data in support of business functions, process knowledge, and systems requirements.
Assist in mentoring other staff to contribute to the development of business analytics capabilities within the Information Technology Division.
Responsible for project change management activities, including collaborating with other team members to develop communication and change management plans.
Proactively create reports based on findings, complete with recommended improvements to, or new requirements for business processes and operational procedures.
Apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments and to assist in implementing new hardware and software systems and business processes.
Lead the process and requirements definition and validate benefit realization on medium and large complexity projects, requiring knowledge or insight on multiple business and/or functional areas.
May be assigned on one or more projects as a project team member and/or a project lead, and provide coaching to other business, information and database analysts.
Ensure the project team follows the established project delivery framework. 🎯 Requirements
University Degree or College Diploma in Business Analysis, Change Management, Communications, Computer Science, Information Systems, Business Administration or related discipline.
5+ years of experience as a business analyst.
Demonstrated previous experience in the delivery of IT initiatives.
Certified Business Analysis Professional (CBAP) Certification is an asset.
Understanding of business concepts in a Municipal environment.
Demonstrated knowledge of ITIL, SDLC, application development lifecycles and supporting practices.
Demonstrated knowledge of project management lifecycle and quality assurance best practices and methodologies.
Experience defining strategic business and IT requirements, including developing use cases.
Demonstrated ability to lead and apply structured business analysis methodologies.
Demonstrated leadership and project management skills, including ability to guide and manage project teams which may include staff from other IT or City business units.
Demonstrated ability to use Microsoft productivity tools (e.g. Teams, SharePoint, Word, Excel, PowerPoint, Visio, Planner/Project) to create and maintain project documents.
Proven analytical and problem-solving abilities, including the ability to make sound and logical judgments.
Strong interpersonal, written, and oral communication skills. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysischange managementITILSDLCproject managementquality assurancestrategic business requirementsuse casesbusiness process improvementanalytical problem-solving

Soft Skills

leadershipcommunicationinterpersonal skillscoachingcollaborationanalytical skillsproblem-solvingproject team managementmentoringorganizational skills

Certifications

Certified Business Analysis Professional (CBAP)