Mortgage Market Manager

City National Bank of Florida

Mortgage Market Manager growing residential mortgage production, market share, and customer relationships for City National Bank of Florida. Leading Mortgage Bankers, partnerships, compliance, recruiting, and sales strategy.

Posted 8/21/2026full-timeOrlando • Florida • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in residential mortgage origination, sales strategy development, and compliance management. Proven ability to lead and cultivate a high-performing sales team while maximizing mortgage lending production and market share.

Highest-signal resume keywords

Residential Mortgage OriginationSales Strategy DevelopmentCompliance ManagementCustomer Experience ManagementMortgage Banking Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales PrinciplesMortgage Instruments KnowledgeBanking Products SalesPipeline ManagementMarket Analysis

Soft Skills

Effective CommunicationTeam LeadershipCollaborationCoachingProblem Solving

Industry Keywords

Fair Lending RequirementsRegulatory GuidelinesRisk Management FrameworkMarket Share GrowthStrategic Partnerships

About the role

Key responsibilities & impact

Report to the Director of Residential Lending
Maximize mortgage lending production in the assigned area
Grow mortgage market share and establish new bank customers
Drive cross-selling, pipeline management, recruiting, compliance, training, and direct-report development
Manage strategic partnerships to maximize residential lending production for Mortgage Bankers and Loan Production Assistants
Grow, retain, and cultivate a diverse and effective sales team across the assigned market
Oversee business integrity and coordinate mortgage loan officer activities
Drive productivity through sales initiatives and market strategies
Develop sales plans to grow and retain real estate product and service customers
Manage sales processes and coach Mortgage Bankers to deliver an exceptional client experience
Implement policy changes in the assigned area
Analyze staffing needs, evaluate direct reports, and support professional development
Recruit qualified Mortgage Bankers and maintain a recruitment pipeline
Oversee the mortgage pipeline, upfront loan process, and quality file submission procedures
Meet assigned market production budget goals and minimum production standards
Provide continuing education and roll out strategic initiatives
Manage Mortgage Banker capabilities and sales systems to maximize cross-sell efforts
Collaborate with internal and external business partners on sales strategies
Establish partnerships with Retail, Wealth, and Commercial lines of business
Respond to escalations and promote a collaborative, inclusive work environment
Assess and manage business risks under the CNB Risk Management Framework
Ensure compliance with bank policies, regulatory guidelines, and Fair Lending requirements
Ensure direct reports complete required compliance training on time

Requirements

What you’ll need

8-10 years of experience originating residential mortgages
Effective communication skills, including transmitting, receiving, and interpreting ideas, information, and needs
Knowledge of sales principles, processes, techniques, and tools
Ability to develop strategic, future-oriented sales plans aligned with business strategy and market opportunities
Knowledge of residential mortgage instruments and their application
Knowledge of and ability to sell banking products and services
Ability to identify prospects and create opportunities to sell financial solutions
Customer experience management skills
Bachelor's degree in Business, Finance, or related field preferred
Equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree
Compliance with bank policies, regulatory guidelines, and Fair Lending requirements
Mortgage banking knowledge covering markets, products, pricing, laws, compliance, regulations, practices, competitors, technology, and industry issues

Benefits

Comp & perks

Equal Opportunity Employer commitment and nondiscrimination protections
Reasonable accommodations available during the hiring process
Hybrid workplace arrangement