Home Association Analyst

City National Bank of Florida

HOA Analyst supporting community-association banking operations, case resolution, and loan documentation. Coordinating financial reporting and credit requirements with relationship managers and business leaders.

Posted 8/4/2026full-time🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates thorough knowledge of HOA Operations in a banking environment, with strong capabilities in case management, data analysis, and compliance with banking regulations. Proficient in Microsoft Office, particularly advanced Excel, to support operational reporting and communication.

Highest-signal resume keywords

HOA Operations KnowledgeCase ManagementData AnalysisAdvanced Excel SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Case ManagementData AnalysisHOA Operations KnowledgeAdjustment ProcessingMicrosoft OfficeAdvanced Excel Skills

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationOrganizational SkillsTime ManagementCollaboration

Industry Keywords

Banking EnvironmentHOA OperationsService Level AgreementsFinancial ReportingCredit Risk

About the role

Key responsibilities & impact

Provide support to the HOA Operations Team and HOA Relationship Managers
Manage assigned cases from initiation through resolution
Resolve escalated requests from HOA Relationship Managers and HOA Operations
Respond to internal and external business partner inquiries
Identify and report operational deficiencies and trends
Create and distribute detailed open-case status reports
Communicate outstanding-issue status to HOA Relationship Managers and HOA Operations Management
Participate in weekly HOA business partner meetings
Monitor open cases to ensure updates and resolution within established service level agreements
Assist Business Market Leaders and HOA Relationship Managers in the loan process
Support HOA Relationship Managers in gathering financial reporting requirements
Work with the HOA Credit Risk department to facilitate credit requirements for HOA clients
Perform other duties as assigned

Requirements

What you’ll need

2–4 years of industry-related experience
Thorough knowledge of HOA Operations in a banking environment
Knowledge of HOA Operations and adjustment processing
Ability to comply with established policies and procedures
Ability to work independently with minimal supervision
Ability to maintain a high degree of confidentiality
Ability to analyze and consolidate data from multiple internal systems
Ability to collaborate with team members, peers, and managers across shifts and sites
Proficient in Microsoft Office with advanced Excel skills
Excellent written and verbal communication skills
Excellent organizational and time management skills
Bachelor's Degree in Business Administration, Finance, or an equivalent combination of education and/or relevant professional experience may be considered in lieu of a degree
Ability to comply with applicable banking rules and regulations

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable accommodations available during the hiring process