Service Improvement Officer

City & County Healthcare Group

Service Improvement Officer improving healthcare services at CCH Group. Collaborating with teams to ensure compliance and enhance service delivery through proactive support and training.

Posted 7/1/2026full-timeRemote • London • 🇬🇧 United KingdomMid-LevelSenior💰 £32,500 - £35,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting audits and implementing improvement plans while ensuring compliance with statutory requirements. Proven ability to provide training and support to operational teams in a fast-paced environment.

Highest-signal resume keywords

Conducting AuditsImplementing Improvement PlansProviding Training And SupportEnsuring ComplianceQuality Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

ProactiveKeen Eye For DetailAbility To Thrive In A Fast-Paced Environment

About the role

Key responsibilities & impact

Collaborate closely with internal stakeholders
Support quality improvements within operational teams
Ensure compliance with statutory requirements
Implement improvement plans to enhance service delivery
Provide training and support to branch teams

Requirements

What you’ll need

Previous experience in conducting audits
Implementing improvement plans
Providing training and support
Proactive individual with keen eye for detail
Ability to thrive in a fast-paced environment
Ensuring compliance with statutory requirements

Benefits

Comp & perks

22 Days Holiday (increasing to 25 days after 3 years’ service) plus bank holidays
Occupational Maternity Pay & Adoption Pay
Occupational Paternity Pay*
Death in Service Payment*
Occupational Sick Pay
Wellbeing resources
Financial advice
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