City Connect BR

Business Development Rep

• Manage customer inquiries in a positive and professional manner through effective product knowledge, customer engagement, and escalation as needed
• Assist in creating and implementing customer experience and consumer outreach campaigns to drive revenue and visibility for clients
• Direct sales and customer care with consumers who have shown signs of interest
• Communicate ideas and problem-solve effectively in a fast-paced environment
• Provide thoughtful solutions to inquiries and ease client and customer concerns
• Monitor personal feedback as a customer service representative and work towards continuous improvement in your scores
• Work efficiently with a team as well as on your own to reach goals
• Attend quarterly training and networking events
• Continually learn about new products, industry trends, and skills

Entry-Level Business Development Associate