Client Service Director

Citrus Health Group

Client Service Director at Citrus Health Group managing medical communication accounts and building client relationships. Focused on revenue generation and supporting project execution with accountability.

Posted 5/13/2026full-timeRemote • Illinois • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Manage and develop existing medical communication client accounts
Achieve the forecast for accounts and identify new business opportunities
Build and maintain strong client relationships
Oversee and manage the account team for high-quality deliverables
Support team members in project proposals and budgets
Monitor and implement industry best practices
Leverage understanding of revenue generation and business metrics for profitability

Requirements

What you’ll need

At least five (5) years of experience in the medical communications industry
Expert level knowledge regarding activities in medical publication accounts and medical communications tactics
Demonstrated understanding of market dynamics, scientific information, clinical and preclinical data preferred
BS or BA degree in business, life sciences, communications or related discipline
Excellent time management and project management skills
Proficiency in Microsoft Suite; especially Microsoft PowerPoint
Expert verbal and written communication skills
Ability to travel as necessary (<10%)

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

medical communicationsmedical publicationproject managementtime managementbusiness metricsrevenue generationclinical datapreclinical data

Soft Skills

client relationship managementteam managementcommunication skillsproposal supportbudget management