Citrix

IT Support

• Conducting computer system and data security checks
• Identifying and conducting software development
• Developing strategies, policies, and procedures for the effective functioning of IT systems
• Hiring and training new employees
• Conducting workshops for skill building
• Analyzing computer networks and performing regular audits
• Preparing regular IT performance reports
• Determining and communicating project timelines to the clients, senior management, and stakeholders
• Managing the allocation of resources and IT budget
• Leading and assigning project managers to different projects
• Reviewing and performing upgrades and new installations
• Identifying and troubleshooting hardware/software issues
• Communicating with computer programmers for data backups
• Testing new IT software and systems
• Developing disaster management procedures and reviewing technological risks

IT Manager