Citrine Informatics

Materials Informatics Engineer, L1

Citrine Informatics

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $78,000 - $95,000 per year

About the role

  • Assisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies
  • Developing initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data Scientists
  • Frequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics support
  • Handling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests
  • Providing data formatting and data ingestion guidance to Citrine Platform users
  • Cleaning, structuring, and exploration of materials informatics data
  • Creating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users
  • Delivering Citrine Platform training for customer users (virtual and on-site)
  • Creating and maintaining training materials to reflect the newest Citrine Platform features

Requirements

  • Degree in materials science, chemistry, physics, or a related field
  • Enthusiasm for working with customers in the materials industry to drive adoption of the Citrine Platform
  • Enthusiasm for working with cross-functional teams to develop technical and non-technical solutions to customer challenges
  • A proven ability to build excellent customer relationships in an enterprise/professional environment.
  • Demonstrated ability to work autonomously to prioritize, manage time effectively, and execute deadlines
  • Exceptional communication skills, written and oral
  • Willingness to travel up to 20%
Benefits
  • 401k with matching up to 4%
  • Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)
  • Company-paid Life and Disability insurance
  • FSA and HSA plans
  • Equity options within the company
  • 12 weeks of paid parental leave
  • Flexible PTO on top of our 15 paid company holidays (includes your birthday!)
  • Free financial counseling
  • $600 tech allowance
  • Monthly $75 phone reimbursement
  • $5,000 annual continuing educational allowance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AI modelsdata formattingdata ingestiondata cleaningdata structuringdata exploration
Soft Skills
empathetic communicationcustomer relationship buildingautonomous worktime managementexceptional communication