Citrine Informatics

Account Executive

• Build consensus and develop relationships at multiple levels – executive sponsors, influencers, decision-makers, and buyers
• Develop customer-specific Business Cases for the investment in Citrine
• Build strong client relationships by developing a deep understanding of your accounts and tailoring Citrine’s value proposition to meet their needs
• Collaborate closely with our Customer Delivery and Data Science, and Engineering teams to ensure successful delivery for your accounts and shape product enhancements and go-to-market initiatives
• Develop account-based plans and track key performance indicators to drive revenue and account expansion; make customers referenceable, generating various sales assets (Case Studies, Videos, etc.) with them co-presenting in a variety of forums (Webinars, Events, etc.) based on high level of deployment/adoption/results success
• Identify customers at risk and provide the support necessary to retain and make them successful
• Achieve (or exceed) personal revenue targets to drive growth for the company
• Work in a fast-paced, results-oriented, collaborative environment
• Maintain fluency in Citrine’s products and services to deliver value in the marketplace
• Quota responsibility of $1 million+ of individual contract value within a territory of named client accounts
• Manage the entire sales cycle from the customer adoption process, renewal, upsell and cross-sell
• Lead the team in building proposals and handle complex negotiations

Senior Account Executive

Platform Engineer

• Design, implement, and maintain cloud infrastructure in AWS with attention to scalability, reliability, security, and automation
• Manage infrastructure using Infrastructure as Code, including hands-on work with Terraform and experience with CloudFormation
• Deploy, administer, and maintain Kubernetes clusters in production environments
• Improve platform tooling, deployment workflows, and operational practices that support engineering teams and production systems
• Implement and manage observability and monitoring solutions, ideally including experience with Datadog, across metrics, logging, alerting, and incident response
• Work with containerized systems and deployment workflows, including image build pipelines and optimization techniques
• Create and maintain CI/CD pipelines, including required experience with GitHub Actions; experience with Jenkins and/or ArgoCD is a plus
• Partner with teammates across engineering to identify needs, evaluate options, and deliver practical infrastructure and platform solutions
• Investigate platform and infrastructure issues, support root-cause analysis, and contribute to sustainable improvements
• Participate in technical planning, architecture discussions, and continuous improvement efforts across the platform engineering function

Senior Platform Engineer

Engineer

• Assisting Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies
• Developing initial AI assets (e.g. AI models) on the Citrine Platform in collaboration with Citrine Data Scientists
• Frequent and empathetic communication with customers to provide unparalleled, domain-aware materials informatics support
• Handling incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests
• Providing data formatting and data ingestion guidance to Citrine Platform users
• Cleaning, structuring, and exploration of materials informatics data
• Creating knowledge base content (e.g. articles) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users
• Delivering Citrine Platform training for customer users (virtual and on-site)
• Creating and maintaining training materials to reflect the newest Citrine Platform features

Materials Informatics Engineer, L1

Digital Marketing

• Create high-quality content and campaigns for a technical B2B audience in the materials, chemicals, and industrial technology space
• Write and publish high-performing LinkedIn content for company and leadership profiles
• Develop and refresh case studies, including customer interviews and quote development
• Create and edit white papers, technical briefs, and webinar follow-up assets
• Build and manage Google Ads campaigns (search and retargeting), including ad copy and landing page messaging
• Support SEO and AEO efforts (search + AI discovery), including content optimization and keyword strategy
• Collaborate with subject matter experts to translate technical concepts into clear, credible marketing language
• Use AI tools (e.g., ChatGPT, Gamma) to accelerate drafting, ideation, content repurposing, and layout

Content Writer, Digital Marketer – Part Time, Contract

Solutions Engineer

• Leverage your Chemistry, Engineering, and/or Materials background to lead and support technical sales calls with scientists, R&D leaders, and business stakeholders (including senior stakeholders) in partnership with Sales and senior SEs when appropriate
• Articulate how Citrine’s platform addresses customer challenges by aligning technical capabilities with their R&D goals
• Share structured customer feedback and recurring use cases to help inform product direction.
• Develop and deliver tailored demonstrations that clearly communicate platform capabilities and relevance to customer use cases
• Travel to prospective and current customers to build client relationships, support technical evaluation efforts, and teach customers how AI/ML-driven workflows can benefit their organizations.
• Contribute to improving team best practices, templates, coding assets, and project documentation
• Partner with Customer Success and Technical Services teams to ensure smooth project delivery and share suggestions for workflow improvements
• Execute materials informatics projects with customers over short and long timelines by implementing Citrine’s technology, collaboratively troubleshooting technical hurdles while keeping an eye on what is most valuable to the customer
• Represent Citrine and attend designated webinar events, trade shows, conferences, and technical symposiums to support our growing business

Solutions Engineer, L2

• Assist Citrine Platform users with materials informatics challenges to accelerate product development at materials, chemicals, and manufacturing companies
• Develop initial AI assets (e.g. AI models) on the Citrine Platform
• Encode more complex domain knowledge into AI assets within the Citrine Platform via the user interface or API in collaboration with Citrine senior technical leaders
• Communicate frequently and empathetically with customers to provide unparalleled, domain-aware materials informatics support
• Handle incoming support requests from Citrine Platform users, including reporting and reproducing Citrine Platform bugs and feature requests
• Provide data formatting and data ingestion guidance to Citrine Platform users
• Clean, structure, and explore materials informatics data
• Create knowledge base content (e.g. articles, videos) that extends Citrine’s library of user-accessible materials informatics content and addresses frequently asked questions from users
• Deliver Citrine Platform training for customer users (virtual and on-site)
• Create and maintain training materials to reflect the newest Citrine Platform features

Senior Account Executive

Senior Platform Engineer

Materials Informatics Engineer, L1

Content Writer, Digital Marketer – Part Time, Contract

Solutions Engineer, L2

Materials Informatics Engineer, Level 1