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Office Administrator
CitizensOffice Administrator at Security Plan Life Insurance Company providing customer service and managing office tasks including payment processing, filing, and tracking activities.
Posted 7/30/2026full-timeAustin, Shreveport • Louisiana, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and experience in handling financial transactions accurately. Proficient in Microsoft Office applications and capable of managing office processes and documentation effectively.
Highest-signal resume keywords
Customer Service ExperienceMoney Handling SkillsMicrosoft Word ProficiencyMicrosoft Excel ProficiencyAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Office Payment ProcessingRemote Deposit Check ScanningInventory ManagementDocument TrackingRecord Filing
Soft Skills
Excellent CommunicationOrganizational Skills
Tools & Technologies
Microsoft Outlook
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer ServiceNSF Check ProcessingRecord Retention Policy
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Process all office and mail payments collected at the District office
- Answer the phones with the standard company greeting
- Greet all walk-in customers and provide excellent customer service
- Process all NSF checks received in the District office
- Manage both the incoming and outgoing District mail
- Track the District supply inventory and place supply orders
- Perform all duties associated with the daily Remote Deposit check scanning process
- Update various daily tracking documents
- Scan and submit life and fire applications
- Organize and file records in accordance with the company’s record retention policy
Requirements
What you’ll need- High school diploma or GED
- Two to three years’ experience providing customer service
- One to two years’ experience handling money and accurately making change for customers
- Dependent transportation with valid driver’s license and liability insurance
- Knowledge of Microsoft Word, Outlook and Excel
- Proven analytical, evaluative, and problem-solving abilities
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities