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citizenM hotels

Account Manager

citizenM hotels

Account Manager responsible for strengthening partnerships and maximizing account growth for citizenM. Collaborating with clients and driving revenue through business development activities in a hybrid setting.

Posted 7/1/2026full-timeParis • 🇫🇷 FranceMid-LevelSenior💰 €2,925 - €4,700 per monthWebsite

About the role

Key responsibilities & impact
  • Grow new business opportunities in the designated market by closing new accounts
  • Manage medium- to large-sized accounts from source markets through strong relationship-building and partnership expansion during the RFP season
  • Own client contract renewals, and upsells/cross-sells of adjacent citizenM offerings
  • Build an excellent GSO relationship in your market to strengthen corporate opportunities via Marriott
  • Serve as a commercial ambassador for the citizenM brand—raising awareness for a disruptive brand in a traditional industry—at industry networking events, sales trips and during on-site client entertainment.

Requirements

What you’ll need
  • Fluent in written and spoken English and French.
  • Able to submit and process RFPs via designated systems and sign local agreements with corporate clients.
  • Ability to build a local network of travel industry contacts—an existing network with corporate travel buyers is a strong advantage.
  • Business development savvy; consistently filling the sales funnel. Proven hunter mentality with a track record of winning new business and exceeding targets.
  • Strong problem-solving skills and the ability to prioritize work and initiatives effectively in a fast-paced, rapidly changing environment.
  • Assertive, outgoing, and confident—you thrive on the thrill of closing deals and proactively pursue new business.
  • Bachelor's degree preferred, with a background in hotel sales, travel management, or a related hospitality environment highly desirable.

Benefits

Comp & perks
  • Experience nights for you and discounted rates at Marriott hotels.
  • Personal and professional development opportunities and programs.
  • Latest tech devices and all the tools you need to be successful in your role.
  • 50% of commuting travel costs covered (Navigo pass).
  • Pension plan.
  • Flexible public holidays.
  • Employee assistance program.
  • Varied team days and social events (from food trucks and quizzes at the office to parties on boats).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Contract NegotiationSales Funnel ManagementAccount Growth StrategiesUpselling And Cross-SellingRFP Management
Soft Skills
AssertiveOutgoingConfidentRelationship-BuildingPrioritization
Certifications
Bachelor's Degree Preferred