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Account Manager
citizenM hotelsAccount Manager responsible for strengthening partnerships and maximizing account growth for citizenM. Collaborating with clients and driving revenue through business development activities in a hybrid setting.
About the role
Key responsibilities & impact- Grow new business opportunities in the designated market by closing new accounts
- Manage medium- to large-sized accounts from source markets through strong relationship-building and partnership expansion during the RFP season
- Own client contract renewals, and upsells/cross-sells of adjacent citizenM offerings
- Build an excellent GSO relationship in your market to strengthen corporate opportunities via Marriott
- Serve as a commercial ambassador for the citizenM brand—raising awareness for a disruptive brand in a traditional industry—at industry networking events, sales trips and during on-site client entertainment.
Requirements
What you’ll need- Fluent in written and spoken English and French.
- Able to submit and process RFPs via designated systems and sign local agreements with corporate clients.
- Ability to build a local network of travel industry contacts—an existing network with corporate travel buyers is a strong advantage.
- Business development savvy; consistently filling the sales funnel. Proven hunter mentality with a track record of winning new business and exceeding targets.
- Strong problem-solving skills and the ability to prioritize work and initiatives effectively in a fast-paced, rapidly changing environment.
- Assertive, outgoing, and confident—you thrive on the thrill of closing deals and proactively pursue new business.
- Bachelor's degree preferred, with a background in hotel sales, travel management, or a related hospitality environment highly desirable.
Benefits
Comp & perks- Experience nights for you and discounted rates at Marriott hotels.
- Personal and professional development opportunities and programs.
- Latest tech devices and all the tools you need to be successful in your role.
- 50% of commuting travel costs covered (Navigo pass).
- Pension plan.
- Flexible public holidays.
- Employee assistance program.
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats).
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Contract NegotiationSales Funnel ManagementAccount Growth StrategiesUpselling And Cross-SellingRFP Management
Soft Skills
AssertiveOutgoingConfidentRelationship-BuildingPrioritization
Certifications
Bachelor's Degree Preferred