VP, Credit Portfolio Manager – Residential Real Estate Servicing Risk – Collections

Citi

VP managing credit risk for Citi's residential real estate collections. Overseeing collections strategies and third-party sub-servicer governance with a strong analytical focus.

Posted 6/30/2026full-timeIrving • Texas • 🇺🇸 United StatesLead💰 $114,720 - $172,080 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in risk management within mortgage servicing, utilizing statistical methodologies and analytical tools to optimize collections strategies. Proven ability to lead cross-functional initiatives and manage third-party vendor relationships effectively.

Highest-signal resume keywords

Mortgage Risk ManagementSAS ProficiencySQL KnowledgePython ExperienceThird-Party Vendor Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Statistical MethodologiesCollections Strategy DevelopmentData AnalysisChampion/Challenger TestingPerformance Tracking

Soft Skills

Strong Communication Skills

Industry Keywords

Residential Real Estate ServicingConsumer Credit RiskCollections GovernanceOperational AdherenceAudit and Control Environment

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Serve as the primary risk point of contact for third-party sub-servicer collections governance
Continuously monitor collections strategy performance and sub-servicer operational adherence
Lead the design, development, and optimization of early- and late-stage collections and recovery strategies
Apply statistical methodologies and analytical tools — including SAS, SQL, R, and Python
Design and execute champion/challenger tests
Develop, track, and report on key initiatives, performance results, and emerging portfolio trends
Lead collections-related projects and cross-functional initiatives
Manage the audit and control environment for the collections risk function
Build and maintain cross-functional partnerships across mortgage servicing, finance, controls, and legal and compliance

Requirements

What you’ll need

6–10 years of experience in mortgage or consumer credit risk management
Experience in the residential real estate servicing industry
Proficiency in SAS
Working knowledge of SQL, Python, or R
Direct experience managing or overseeing third-party mortgage sub-servicers or collections vendors
Strong written and verbal communication skills
Bachelor's degree required; major in a quantitative discipline such as Statistics, Mathematics, Economics, or Engineering preferred

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays