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Citi

Consumer Product Sales Lead Analyst – Program Manager, Vice President

Citi

Lead Analyst managing strategic partner relations within Citi's ThankYou Rewards program. Oversee gift card redemption initiatives to enhance customer experience and engagement.

Posted 6/25/2026full-timeIrving • Texas • 🇺🇸 United StatesSenior💰 $125,760 - $188,640 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
project managementcontract analysisperformance trackingmarketing strategydata analysiscampaign executionoperational issue resolutiondatabase managementfinancial oversightpresentation development
Soft Skills
verbal communicationwritten communicationorganizational skillscritical thinkingrelationship managementinfluenceself-motivationdetail-orientedproblem-solvingstrategic thinking
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Credit Cards industrypartner managementstakeholder engagementbusiness reviewsredemption opportunitiesoperational trackingcampaign brainstormingfunctional support areasgovernancebusiness practices

About the role

Key responsibilities & impact
  • Support overall strategy including overall relationship management with our partners including numerous major national brands
  • Support day to day business interactions and tactical priorities with partners including but not restricted to campaign brainstorming, execution, expanding functionalities, marketing strategy and general operational issue resolution
  • Support platform initiatives that drive program growth from start to finish by working with partners and internal Citi teams such as product, tech, legal, and sourcing
  • Work with TY management and Citi Legal to analyze contractual obligations and determine contract/governance path forward related to third party redemption support
  • Develop decks for senior management updates and quarterly business reviews by supporting all aspects of strategy, performance, financials and capabilities management oversight
  • Maintain a database of general performance, operational tracking, and marketing campaigns; provide redemption summaries and recommend themes for future campaigns and/or partnerships
  • Work on securing new partnerships to expand the breath of redemption opportunities

Requirements

What you’ll need
  • 6-10 years related experience
  • Bachelor's Degree required
  • Strong verbal and written communication skills, including presentation skills
  • Project management experience with the proven ability to support project plans and work with a diverse group of stakeholders to identify and achieve milestones within deadlines
  • Solid organizational skills, with proven ability to successfully support multiple, concurrent priorities in addition to strong judgment and critical thinking skills
  • Self-motivated with a passion for establishing and maintaining a culture of control within the business
  • Relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas
  • Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business
  • Functional knowledge of the Credit Cards industry and trends
  • Pragmatic problem-solver, forward thinker with independence of thought.

Benefits

Comp & perks
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays