Facilities Management Group Manager – Senior Vice President

Citi

Facilities Management Group Manager overseeing corporate real estate operations and driving workplace innovation. Managing cross-functional teams and ensuring operational excellence in facilities management.

Posted 6/23/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSenior💰 $134,960 - $202,440 per yearWebsite

About the role

Key responsibilities & impact

Own and oversee day-to-day operations across all corporate facilities, ensuring best-in-class service delivery and workplace experience
Be on call 24/7 for facilities management–related issues, providing leadership during critical situations
Lead outsourced teams and vendor partners, driving accountability, performance, and continuous improvement
Serve as a trusted escalation point for complex or high-impact facilities issues
Build and maintain strong, trusted relationships with Site Heads, Business Leads, and key stakeholders
Act as the primary point of contact for resolving workplace challenges, including facilities issues and space-related matters
Partner closely with business leaders to anticipate needs, provide proactive solutions, drive change management, and enhance the overall workplace experience
Facilitate clear communication between facilities, leadership, and support teams to ensure alignment and rapid issue resolution
Define and execute the Asset Management strategy in alignment with business goals
Own full P&L and financial responsibility, including budgeting, forecasting, and cost optimization initiatives
Monitor utilities consumption and implement innovative, data-driven cost reduction and energy efficiency programs
Prepare expenditure requests for infrastructure and strategy initiatives and provide system approvals for expenses
Lead and advance sustainability initiatives across the portfolio
Promote energy awareness and embed environmentally responsible practices into daily operations
Support enterprise ESG goals through measurable and impactful outcomes
Oversee occupancy planning, space optimization, and utilization strategies
Conduct required site inspections (travel required) and Quality Building Operating Reviews (QBORs)
Ensure compliance with internal policies (training, records management, information security), health & safety standards, and local regulations
Manage permits, licenses, regulatory requirements, insurance reporting, and other reporting requirements for maintenance
Lead risk mitigation, business continuity planning, and disaster recovery efforts
Maintain a strong preventive maintenance program to maximize asset reliability
Partner with FM teams on hurricane preparedness, recovery, and broader environmental risk planning
Lead strategic vendor management, including outsourced service providers
Negotiate and oversee contracts across maintenance, infrastructure, and building systems
Drive service excellence, innovation, and value creation across all vendor partnerships

Requirements

What you’ll need

Bachelor’s degree required; preferred fields include Accounting, Finance, Engineering, Real Estate, or Project Management
6–10+ years of progressive experience in asset management, corporate real estate, or property management, ideally within the financial services industry or similarly complex environments
Proven ability to thrive in a fast-paced, high-profile, and evolving corporate and real estate environment
Demonstrated leadership capability with experience managing cross-functional teams, vendors, and external partners
Strong collaboration skills with the ability to influence and build relationships across business leaders, internal partners, landlords, brokers, and third-party providers
Excellent communication skills with the ability to clearly and concisely present complex information to all levels of management
Strong financial expertise, including budgeting, forecasting, expense management, and cost optimization
Advanced analytical and problem-solving skills with a data-driven decision-making approach
Experience tracking utilities, identifying trends, and delivering efficiency improvements
Deep knowledge of building systems, facilities operations, maintenance practices, and operational best practices
Understanding of space planning, occupancy strategy, and project management principles
Solid knowledge of local regulatory, compliance, and health & safety requirements
Demonstrated success in sustainability initiatives, energy management, and operational efficiency programs
Familiarity with ESG practices; LEED and/or WELL accreditation is a plus
Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously
Adaptable and resilient, with the ability to respond effectively to changing business needs
Results-driven mindset with a proven track record of delivering against tight timelines and cost objectives
Advanced proficiency in Microsoft Excel, PowerPoint, and SharePoint
Willingness and ability to travel as needed (sometimes last minute) to attend to issues at the site
Availability to support on-call requirements and respond to critical facilities issues.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

asset managementcorporate real estateproperty managementbudgetingforecastingcost optimizationdata-driven decision makingbuilding systemsfacilities operationssustainability initiatives

Soft Skills

leadershipcollaborationcommunicationanalytical skillsproblem-solvingorganizational skillsadaptabilityresilienceresults-driven mindsetrelationship building

Certifications

LEED accreditationWELL accreditation