KYC Operations Senior Vice President

Citi

KYC Operations Sr Officer overseeing AML governance and KYC program at Citi. Leading transformation initiatives leveraging AI and advanced analytics for compliance.

Posted 6/23/2026full-timeTampa • Florida • 🇺🇸 United StatesSenior💰 $130,880 - $196,320 per yearWebsite

About the role

Key responsibilities & impact

Represent Know Your Client (KYC) team in multiple forums, internally and externally, including senior management discussions and key stakeholder meetings across the business, compliance and operations to provide transparency on initiatives
Lead transformation change initiatives by leveraging artificial intelligence, automation, and advanced analytics to enhance client onboarding, due diligence, outreach, and regulatory compliance processes.
Work with Global KYC management team to provide strategic direction and develop all aspects of the KYC control environment (e.g., people, process, technology and governance)
Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
Partner with Compliance, the business and KYC teams globally on interpretation and implementation of new Anti-Money Laundering (AML) policies
Develop project plans and ongoing KYC training plans related to business, product and AML policies including review and attestation processes
Assess and manage changes to the KYC control environment delivered though process, policy and technology change
Drive continuous improvements to quality of data, control reporting and associated metrics to increase global consistency
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

What you’ll need

10+ years of relevant experience in AML/KYC and Wealth Management
Experienced in leading transformation change initiatives, including the integration of artificial intelligence and automation to enhance efficiency and effectiveness.
Exceptional leadership and influencing skills
Excellent verbal and written communication skills, with the ability to effectively engage stakeholders at all levels.
Established ability to build and manage internal partnerships, with a track record of leading and sustaining enterprise-wide change initiatives.
Highly analytical with strong attention to detail, enabling sound decision-making in complex environments.
Self-driven, organized, and methodical, with a strong focus on execution and results.
Collaborative team player with the ability to foster a positive and inclusive team culture.
Strategic thinker with a product-oriented mindset; adept at translating problems into actionable solutions and challenging the status quo to drive innovation.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYCAMLartificial intelligenceautomationadvanced analyticsdata qualitycontrol reportingregulatory complianceproject managementprocess improvement

Soft Skills

leadershipinfluencingcommunicationstakeholder engagementpartnership buildinganalytical thinkingattention to detailself-drivenorganizational skillscollaboration