Senior Lead Officer, Legal Support – ISDA Negotiation

Citi

Senior Lead Officer at Citi specializing in ISDA negotiation and derivatives documentation. Driving data-informed insights and negotiation strategies, impacting global Markets activities.

Posted 6/19/2026full-timeNew York City • Florida, New York • 🇺🇸 United StatesSenior💰 $163,600 - $245,400 per yearWebsite

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Hard Skills

ISDA Master AgreementsCredit Support Annexes (CSAs)derivatives documentationfutures clearing documentationnegotiation strategydata analysismetrics frameworkprocess optimizationrisk assessmentregulatory compliance

Soft Skills

communication skillsinterpersonal skillsinfluencing skillsproblem-solvingstrategic thinkingstakeholder engagementcontinuous improvementjudgmentcollaborationleadership

Tools & Technologies

PRISMLegal Techreporting toolsautomation toolsdata visualization toolsnegotiation management systemsperformance measurement toolscollaboration platformsdocument management systemsanalytics software

Certifications & Qualifications

Bachelor's degreeAdvanced degreerelevant certifications

Industry Keywords

financial servicesOTC derivativesmarket operationsnegotiation processesdocumentation standardsfinancial markets productsrisk managementgovernance frameworksescalation managementquality control

About the role

Key responsibilities & impact

Serve as a senior subject matter expert in ISDA Master Agreements, Schedules, Credit Support Annexes (CSAs), and related derivatives, futures clearing, and collateral documentation; engage in complex negotiations where needed to support escalation resolution and consistency of approach
Act as the central escalation lead for negotiation-related issues, managing high-impact or complex escalations, identifying root causes, and driving structured, consistent resolution across stakeholders
Create, identify, and analyze negotiations data for patterns in negotiation terms, positions, and counterparty behavior, using these insights to anticipate issues, inform strategy, and improve negotiation outcomes
Partner with senior negotiators and business stakeholders to proactively mitigate escalation risk, address recurring themes, and improve client and counterparty experience
Prepare, review, and advise on documentation and negotiation strategy, ensuring alignment with business objectives, risk appetite, and market standards
Own and develop the metrics and performance measurement framework for the negotiation function, defining key indicators that reflect efficiency, quality, and business impact
Transform negotiation and operational data into actionable insights, trend analysis, and forward-looking recommendations, supporting earlier identification of risks and opportunities
Lead the development of consistent, scalable, and automated reporting in partnership with PRISM and Legal Tech, reducing manual negotiation processes and enhancing data quality and transparency
Build and deliver executive-level reporting and narratives that clearly articulate the function’s value, progress, and areas of focus, strengthening stakeholder confidence and engagement
Establish and maintain structured feedback loops with business partners, ensuring input is captured, analyzed, and translated into continuous improvement initiatives
Partner across Trading, Sales, Risk, Operations, Legal, and control functions to deliver coordinated, efficient outcomes and align escalation insights with broader risk and governance frameworks
Drive enhancements to negotiation practices, including standardization, process optimization, and automation, improving consistency and efficiency across documentation and execution workflows
Support quality control efforts by reviewing outputs, promoting best practices, and ensuring consistency of documentation, reporting, and escalation handling across the team
Apply sound judgment in assessing risk and safeguarding the firm, its clients, and assets by ensuring adherence to policies, regulatory requirements, and strong control standards; appropriately escalate, manage, and report issues

Requirements

What you’ll need

10+ years of relevant experience in derivatives / ISDA documentation negotiation and/or transaction management, markets operations, or negotiation strategy within financial services
Deep expertise in ISDA Master Agreements, CSAs, and collateral documentation OTC derivatives and/or futures clearing documentation frameworks
Strong understanding of financial markets products (rates, FX, credit, equity)
Negotiation processes, documentation standards, and regulatory environment
Demonstrated ability to identify trends and patterns in complex data and negotiation activity
Translate insights into practical actions and executive-level messaging
Experience working with reporting tools, metrics frameworks, or automation initiatives (e.g., PRISM, Legal Tech platforms preferred)
Excellent communication and interpersonal skills, with the ability to influence senior stakeholders and clearly articulate complex concepts
Bachelor’s degree required
Advanced degree or relevant certifications preferred

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation), unplanned time off (sick leave), and paid holidays