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Citi

Senior Group Manager, Branch Performance Strategy and Execution

Citi

Senior Group Manager managing multiple teams at Citi, overseeing program execution and functional strategy. Engaging stakeholders, resolving issues, and ensuring alignment with business goals.

Posted 6/19/2026full-timeJacksonville • Florida, North Carolina • 🇺🇸 United StatesSenior💰 $170,000 - $300,000 per yearWebsite

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Manages a functional area by applying a broad and comprehensive understanding in multiple functional areas as well as underlying business principles
  • Identifies stakeholders in key organizations and build and manage relationships with each stakeholder
  • Directs the creation of multiple programs of work and manage their alignment to business goals
  • Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management
  • Leads the identification and drive resolution of issues, including those outside established programs of work
  • Works with stakeholders to ensure program scope definition meet business objectives and partner with Program Sponsor to ensure business case/cost benefit analysis is in line with business goals
  • Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program
  • Assists program team in negotiating for resources owned by other departments in order ensure the program is completed within stated time lines
  • Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis
  • Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary
  • Manages a team of employees and coach and evaluate performance and makes recommendations for pay increases, promotion etc.

Requirements

What you’ll need
  • 15+ years of experience, including 8-10+ years' managerial experience
  • Demonstrate a consistent track record having worked as a Program or Project Manager, Lead, PMO or department head, managing teams and large, strategic cross-functional projects
  • Previous program/project management, consulting, technology and/or management
  • CAPM, PMP, PgMP and/or MBA are a plus
  • Bachelor’s/University degree or equivalent experience, potentially Masters degree and managerial experience

Benefits

Comp & perks
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementcost benefit analysisrisk managementstakeholder managementcross-functional team leadershipprogram delivery processesresource negotiationissue resolutionperformance evaluation
Soft Skills
communicationrelationship buildingcoachingproblem-solvingfacilitationcoordinationleadershiporganizational skillsstrategic thinkingnegotiation
Certifications
CAPMPMPPgMPMBA