Senior Credit Underwriting Manager

Citi

Senior Manager responsible for managing condominium and cooperative reviews for mortgage operations at Citi. Leading a team while ensuring compliance with lending guidelines and quality standards.

Posted 6/13/2026full-timeRemote • Montana • 🇺🇸 United StatesSenior💰 $107,120 - $160,680 per yearWebsite

About the role

Key responsibilities & impact

Lead and manage a team of analysts, through the delegation of tasks and responsibilities, providing guidance and support on condominium and cooperative reviews in support of mortgage underwriting for Retail, Home Equity, Wealth and Correspondent channels
Ensure all condo projects and cooperatives adhere to Citi, Fannie Mae, and Freddie Mac lending guidelines
Monitor daily queue dashboard and production reports and address production and/or pipeline management issues, serving as an escalation point of contact for these and SLA related issues with the goal of elevating customer experience
Act as the primary subject matter expert for all condominium and cooperative related inquiries across Sales, Underwriting, Processing, Credit Policy, Investor Relations, Repurchase, Post Close, and Correspondent teams
Conduct monthly audits of condo / co-op reviews to maintain adherence to standards and procedures as well as agency policy and regulatory requirements
Collaborate with Credit Policy to develop and update condo / co-op lending guidelines
Serve as the primary liaison with Fannie Mae and Freddie Mac for underwriting audits, providing necessary documentation and clarifying procedures and guidelines
Partner with the Repurchase department to address document requests from Fannie Mae and Freddie Mac and dispute repurchase claims as they arise
Develop and deliver comprehensive condo / co-op training to internal partners as required
Conduct managerial responsibilities, including coaching/mentoring, performance management and evaluation, work assignment management and resource/capacity management, monitoring and escalating as needed
Continuously identify process improvements and efficiencies to support business unit goals through dissecting issues and making recommendations

Requirements

What you’ll need

6-10 years of experience in residential real estate mortgage operations with a strong background in condo / co-op review and analysis including Fannie, Freddie and portfolio
Extensive knowledge of Retail Mortgage, Credit Policy and Underwriting
Working knowledge of Regulatory Guidelines and Quality Expectations
Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
Proven organization and time management skills
Consistently demonstrates clear and concise written and verbal communication skills

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

condominium reviewcooperative reviewmortgage underwritingFannie Mae guidelinesFreddie Mac guidelinesregulatory compliancequality expectationsprocess improvementperformance managementcapacity management

Soft Skills

leadershipcoachingmentoringorganizationtime managementcommunicationproblem-solvingcollaborationcustomer experienceadaptability