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Citi

Senior Applications Support Analyst – Assistant Vice President

Citi

Applications Support Senior Analyst focused on maintaining blockchain networks and applications stability. Requires strong technical skills and experience in application support, specifically in blockchain technology.

Posted 6/2/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies
Node.js

About the role

Key responsibilities & impact
  • Maintain stability, performance, and security of blockchain networks and applications
  • Implement core blockchain principles and network architectures
  • Support cryptocurrency basics and knowledge of blockchain platforms
  • Manage wallet operations and node configurations
  • Troubleshoot smart contracts and understand their security vulnerabilities
  • Perform system administration and DevOps tasks
  • Utilize monitoring and alerting tools for blockchain network health
  • Collaborate effectively with technology teams and stakeholders

Requirements

What you’ll need
  • 5-8 years experience in an Application Support role
  • Experience installing, configuring or supporting business applications
  • Experience with some programming languages and willingness/ability to learn
  • Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
  • Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
  • Demonstrated analytical skills
  • Issue tracking and reporting using tools
  • Knowledge/ experience of problem Management Tools
  • Good all-round technical skills
  • Effectively share information with other support team members and with other technology teams
  • Ability to plan and organize workload
  • Consistently demonstrates clear and concise written and verbal communication skills
  • Ability to communicate appropriately to relevant stakeholders.

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Flexible work arrangements
  • Paid time off
  • Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
blockchainsmart contractssystem administrationDevOpsprogramming languagescryptocurrencynetwork architectureswallet operationsnode configurationsmonitoring tools
Soft Skills
analytical skillseffective communicationcollaborationadaptabilityorganizational skillsinformation sharingproblem-solvingtechnical explanationprioritizationteamwork