Senior Applications Support Analyst – Assistant Vice President

Citi

Applications Support Senior Analyst focused on maintaining blockchain networks and applications stability. Requires strong technical skills and experience in application support, specifically in blockchain technology.

Posted 6/2/2026full-timePune • 🇮🇳 IndiaSeniorWebsite

Tech Stack

Tools & technologies

Node.js

About the role

Key responsibilities & impact

Maintain stability, performance, and security of blockchain networks and applications
Implement core blockchain principles and network architectures
Support cryptocurrency basics and knowledge of blockchain platforms
Manage wallet operations and node configurations
Troubleshoot smart contracts and understand their security vulnerabilities
Perform system administration and DevOps tasks
Utilize monitoring and alerting tools for blockchain network health
Collaborate effectively with technology teams and stakeholders

Requirements

What you’ll need

5-8 years experience in an Application Support role
Experience installing, configuring or supporting business applications
Experience with some programming languages and willingness/ability to learn
Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand
Demonstrated analytical skills
Issue tracking and reporting using tools
Knowledge/ experience of problem Management Tools
Good all-round technical skills
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders.

Benefits

Comp & perks

Health insurance
Retirement plans
Flexible work arrangements
Paid time off
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

blockchainsmart contractssystem administrationDevOpsprogramming languagescryptocurrencynetwork architectureswallet operationsnode configurationsmonitoring tools

Soft Skills

analytical skillseffective communicationcollaborationadaptabilityorganizational skillsinformation sharingproblem-solvingtechnical explanationprioritizationteamwork