Ops Support Assistant – Bilingual English/Spanish

Citi

Ops Support Specialist providing operations support services, serving as a liaison and maintaining records. Assisting operations staff and managing workflow within the Citi framework.

Posted 5/27/2026full-timeSan Antonio • Florida, Montana, Tennessee, Texas • 🇺🇸 United StatesJunior💰 $41,600 - $53,600 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

database managementspreadsheet proficiencyadministrative expertisecomplex problem solvingworkflow managementdata analysisdocumentation maintenancerecord keeping

Soft Skills

attention to detailcommunicationteam assistanceliaison skillsorganizational skills

Industry Keywords

operations supportbusiness officeoperational environmentpolicies and procedures

About the role

Key responsibilities & impact

Provide operations support services including record/documentation maintenance
Serve as the liaison between operations staff, relationship managers, project managers, custodians and clients
Follow established procedures to complete complex assignments and resolve problems
Provide team assistance, including serving as subject matter expert
Conduct basic analysis and research as well as workflow management
Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact

Requirements

What you’ll need

1-3 years of relevant experience
Experience working in a business office or operational environment
Proficient computer and math skills with a focus on complex databases and spreadsheets
Demonstrates technical and administrative expertise
Consistently demonstrates attention to detail
Demonstrated knowledge of activities, policies, and procedures of a basic work area

Benefits

Comp & perks

Day 1 Health Benefits!
Onsite Fitness Center
Onsite Medical facility
Flexible Work Strategies
Collaborative team environment
401(k) match
Tuition Reimbursement
Career Development opportunities to grow your career at Citi