Senior Vice President – Product Lead, Value Credit Card Portfolio

Citi

. Outline optimal Value customer interactions aligned with the portfolio strategy and implement a robust pipeline of improvements across Value customer touchpoints in partnership with our cross-functional partners (Marketing, Digital, Servicing) .

Posted 5/16/2026full-timeWilmington • Florida, Illinois • 🇺🇸 United StatesSenior💰 $156,160 - $234,240 per yearWebsite

About the role

Key responsibilities & impact

Outline optimal Value customer interactions aligned with the portfolio strategy and implement a robust pipeline of improvements across Value customer touchpoints in partnership with our cross-functional partners (Marketing, Digital, Servicing)
Assist with new product development efforts
Manage day-to-day operations for Secured credit card portfolio
Lead portfolio compliance with policies and other governance processes

Requirements

What you’ll need

10+ years of relevant experience
Working knowledge of credit card industry and competitor products/services
Customer-centric mindset
Ability to quickly identify issues, analyze situations, and develop effective solutions
Comfort with analyzing data, identifying trends and reviewing credit card PnL
Strong negotiation and influencing skills
Project management and time-management skills with the ability to manage multiple projects simultaneously
Bachelor’s degree/University degree or equivalent experience; Master’s degree preferred

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit card industry knowledgedata analysisPnL reviewproduct developmentportfolio managementcompliance managementgovernance processespipeline improvement

Soft Skills

customer-centric mindsetproblem-solvingnegotiation skillsinfluencing skillsproject managementtime managementanalytical skills

Certifications

Bachelor’s degreeMaster’s degree