Recovery Operations Group Manager

Citi

Recovery Operations Group Manager overseeing teams in complex loan recovery operations. Ensuring financial control and managing multiple segments of a large nonperforming portfolio.

Posted 5/14/2026full-timeFlorence • Arizona, Florida, Idaho, Kentucky, Tennessee • 🇺🇸 United StatesSeniorLead💰 $123,440 - $185,160 per yearWebsite

About the role

Key responsibilities & impact

Manages multiple teams or a functional area supporting a large complex loan recovery operation
Manages multiple segments of a large nonperforming portfolio staffed by managers & unit supervisors
Controls financial end results of an area
Controls resources, policy formulation and planning
Primarily affects a sub function
Sets short to medium-term planning of actions and resources for own area
Manages complex and highly variable issues with substantial potential impact

Requirements

What you’ll need

10+ years experience in a related role with commensurate experience in people management
Excellent customer service skills

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

people managementcustomer service