Program Management Lead

Citi

. Serve as communications lead on strategy development and execution for internal business messaging .

Posted 5/12/2026full-timeNew York City • Florida, Montana, New York, Texas • 🇺🇸 United StatesSenior💰 $142,320 - $213,480 per yearWebsite

About the role

Key responsibilities & impact

Serve as communications lead on strategy development and execution for internal business messaging
Advance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiatives
Assist leadership/Chief of Staff in promoting and executing communications program
Drive productivity/ cost savings initiatives in partnership with the senior management team
Participate in People Engagement Working Group and promote Voice of the Employee (VOE) communications
Identify and develop business content for deployment, to enhance brand awareness with stakeholders and clients
Advise, write and edit on company-wide communications
Develop and maintain communication standards and procedures; serve as subject matter expert on communication tools and applications
Develop monthly communications metrics to monitor and measure impact of the communication plan
Participate in leadership meetings to assess scope of communications needs, educate leadership on strategy, and make recommendations for achieving desired impact
Complete financial deliverables including monthly forecasts, the annual investment process, client reporting and ad hoc requests
Leverage technology and tools to enable communications and generate excitement and interest in risk communications
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Requirements

What you’ll need

6-10 years of experience in a financial services role
Communications or marketing experience preferred
Demonstrated working knowledge of financial services industry
Consistently demonstrates clear and concise written and verbal communication skills

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

communications strategyemployee engagementcontent developmentcommunication standardsmetrics developmentfinancial forecastingclient reportingrisk communicationscomplianceethical judgment

Soft Skills

leadershipwritten communicationverbal communicationstrategic thinkingcollaborationadvisingeditingpresentation skillsproblem-solvingstakeholder engagement