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About the role
Key responsibilities & impact- Responsible for regional incremental cross sell and commercialization of new or enhanced TTS products and services.
- Partner with TTS Solution Sales Managers, Global Client Executives, and other regional Client Executives to identify opportunities to increase client wallet penetration.
- Aid in the creation of regular relationship reviews that will incorporate all parts of the TTS business, including analysis on profitability, new opportunities, pricing etc.
- Input deals into our CRM system, ensuring smooth and timely handoff to Onboarding partners.
- Work with partners to remove road blocks and where possible accelerate revenue realization.
- Monitor deals post go-live to ensure client utilization of the product and adequate revenue realization based on deal estimates.
- Be the client advocate to ensure client issues are addressed promptly, working with partners across TTS and utilizing client forums such as Client At Risk to facilitate and drive resolution where necessary.
- Be responsible for driving best in class client experience (monitoring Pulse Surveys and leverage internal tools to monitor satisfaction levels across the organization).
Requirements
What you’ll need- Bachelor's degree/University degree or equivalent experience, Masters preferred.
- 6+ years of relevant experience
- Proactive and positive attitude.
- Disciplined, highly organized and self-motivated.
- Highly accurate worker with high level of attention to detail.
- Able to perform under pressure and work to deadlines.
- Results and service oriented.
- Very strong interpersonal skills, required to work in a highly demanding teamwork environment.
- Be a complete “team-player”.
- Excellent communication skills.
- Ability to manage and solve problems and conflicts.
- Strong leadership and influence skills.
- Respect for Compliance and Controls.
Benefits
Comp & perks- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- planned time off (vacation)
- unplanned time off (sick leave)
- paid holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
proactive attitudepositive attitudehighly organizedself-motivatedattention to detailresults orientedservice orientedinterpersonal skillscommunication skillsleadership skills
Certifications
Bachelor's degreeMaster's degree