Managing Director, Head of Card Payments & Network Partnerships

Citi

. define and execute moderate and long-term strategy for Card Payments and Network partnerships .

Posted 5/1/2026full-timeWilmington • Illinois • 🇺🇸 United StatesLead💰 $250,000 - $500,000 per yearWebsite

About the role

Key responsibilities & impact

define and execute moderate and long-term strategy for Card Payments and Network partnerships
directly manage and expand current network and embedded payments partnerships
work with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention
cultivate and maintain relationships with existing and emerging card processing and payment companies
work with legal, ops, tech, product teams to develop partner pipelines manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight
provide business development support on partnership opportunities on card benefits, commerce and value proposition
collaborate with various Citi teams (ventures, research, retail bank, services) on firm-wide initiatives related to payments, open banking, commerce and fintech partnerships
engage with internal and external entities on legal/regulatory developments and act as Citi SME card payments related disruptions
manage a team of professionals to accomplish established goals and conduct personnel duties for team

Requirements

What you’ll need

15+ years of relevant experience
10+ years of managerial experience
proven track record on successfully leading business development, partnerships and product management
direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem
prior exposure to digital payment acceptance, open banking and/or agentic commerce
demonstrated ability to build strong internal and external relationships with a broad set of stakeholders to common goals and outcomes
strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business developmentpartnership managementproduct managementcard processingdigital payment acceptanceopen bankingfraud preventioninterchange optimizationapproval rate improvementscontract negotiation

Soft Skills

leadershiprelationship buildingstrategic thinkinganalytical thinkingsystematic thinkingteam inspirationcollaborationcommunicationstakeholder managementgoal orientation