Retail Sales Assistant
Absolute Pets
Salary
💰 $103,920 - $155,880 per year
Job Level
Mid-LevelSenior
About the role
- Manage the end to end fraud process across Retail Banking, Citi Branded Cards and Citi Retail Services
- Support the Risk Operations Fraud function covering credit, debit and partner card products and retail banking
- Compile business requirements, draft project requests, coordinate project deliverables, and provide status updates on projects
- Lead the execution of large scale projects for the business
- Coordinate with key stakeholders in the Risk Operations Fraud teams to develop business requirements
- Ensure business cases are in place and that prioritization and timelines are communicated
- Support implementation and project management for small deliverables to large infrastructure changes
- Represent Risk Operations Fraud team on project meetings; identify impacts, manage follow ups and escalate concerns
- Facilitate project review meetings with Risk Operations leadership to provide updates and determine prioritization
- Manage approval process for new projects and ensure appropriate signoff for audit tracking
- Review sizing estimates from IT and projected timing to assess planning and set expectations
- Appropriately assess risk in business decisions, ensure compliance with laws, policies and escalate control issues as needed
Requirements
- 6-10 years Project Management experience (minimum 6 years)
- Exposure to Financial Services industry
- Credit Card and/or Retail Banking experience preferred
- Risk/Fraud experience preferred
- Bachelor’s/University degree (Master’s degree preferred)
- Developed communication and diplomacy skills to guide, influence and convince others
- Basic commercial awareness
- Ability to compile business requirements, draft project requests, and coordinate project deliverables