Small Business Sales Coach

Citi

. Serve as a regional Small Business Banking subject matter expert, directly coaching Business Relationship Managers and Senior Business Bankers, and advising Branch, Area, and Market leaders on sales execution, credit quality, risk management, and operational excellence to drive sustainable growth.

Posted 4/23/2026full-timeGlendale • California • 🇺🇸 United StatesMid-LevelSenior💰 $111,040 - $166,560 per yearWebsite

About the role

Key responsibilities & impact

Serve as a regional Small Business Banking subject matter expert, directly coaching Business Relationship Managers and Senior Business Bankers, and advising Branch, Area, and Market leaders on sales execution, credit quality, risk management, and operational excellence to drive sustainable growth.
Coach and mentor Branch teams, Business Relationship Managers and Senior Business Bankers, focusing on enhancing sales techniques, product knowledge, and client engagement strategies.
Guide Business Relationship Managers and Senior Business Bankers in deepening existing client relationships by understanding financial needs and effectively positioning the bank's full range of products and services, including credit, cash management, and digital banking solutions.
Support Market Directors and Area Managers on implementing and executing disciplined sales management processes, pipeline management, performance tracking, and accountability within their respective Areas and Branches.
Coach Region and Area teams on consistent routines to drive results, share best practices, and maintain focus on key business priorities across the region.
Champion cross-business collaboration to advance the One Citi strategy, ensuring team members leverage the full breadth of Citi's capabilities to deliver a differentiated and comprehensive value proposition to clients.

Requirements

What you’ll need

6–10 years of related business experience, preferably within Business Banking, Retail Banking, Financial Services, or Wealth Management, including at least 3 years of experience in sales coaching or enablement.
Proven ability to understand and coach on managing a portfolio of business clients with annual revenues ranging from 1 M–10M.
Established professional network within the local market, used for coaching and networking insights.
Excellent verbal, written, and presentation skills, with the ability to articulate complex financial solutions clearly and effectively coach others.
Demonstrated ability to coach, motivate, and develop a high performing sales team.
Strong understanding of business development, negotiation, and closing skills, with the ability to impart this knowledge through coaching.
Deep understanding of business credit, underwriting, and risk management, applied to coaching.
Proven ability to build and maintain long-term, profitable relationships with clients and partners, and to coach others in this skill.
Skilled at analyzing market trends, identifying opportunities, and developing effective business strategies, for the purpose of guiding and coaching the team.

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales coachingportfolio managementbusiness developmentnegotiationclosing skillscredit managementunderwritingrisk managementpipeline managementperformance tracking

Soft Skills

coachingmentoringcommunicationpresentation skillsrelationship buildingmotivationteam developmentanalytical skillsstrategic thinkingcollaboration