Senior Loan Documentation & Processing Analyst

Citi

. Apply in-depth knowledge of loan servicing concepts and procedures to manage more complex tasks across loan servicing processes, while also providing guidance to junior team members across the day to day loan servicing process .

Posted 4/21/2026full-timeNew Castle • Texas • 🇺🇸 United StatesSenior💰 $78,080 - $117,120 per yearWebsite

About the role

Key responsibilities & impact

Apply in-depth knowledge of loan servicing concepts and procedures to manage more complex tasks across loan servicing processes, while also providing guidance to junior team members across the day to day loan servicing process
Collaborate with internal partners (i.e. Risk Mgmt., Compliance and Legal) to coordinate processes and resolve issues
Serve as the main point of contact and maintain strong working relationships with clients, business partners and syndicate members, to ensure smooth resolutions of any requests, inquiries, issues, and errors related to loan servicing
Apply in-depth knowledge of concepts and procedures within loan servicing process to conduct data analysis, evaluations and resolve complex loan issues
Design and analyze complex reports for loan servicing activities to satisfy management requirements and escalate controls gaps and issues to management
Identify inefficiencies in current processes, develop strategies and lead the implementation of procedures to streamline loan servicing operations
Ensure loan servicing activities adhere to Risk Mgmt. & Compliance procedures, while implementing mitigation strategies as needed
Serve as a checker to analysts and intermediate analysts, providing constructive feedback and insightful guidance
Serve as an approver to release low/medium value payments
Conduct regular training and brown bag sessions to enhance team knowledge and skills

Requirements

What you’ll need

5-8 years of experience in banking or finance, with expertise in managing and servicing syndicated loans
Expert knowledge of Business Processes, Systems and Tools used in the Loan Process
Demonstrate understanding of syndicated Loan Processes, Procedures, Products and Services
Awareness of managing, preparing, and reviewing loan documentation
Awareness of risk types, policies and control measures and processes
Proficiency with financial software and Microsoft Office Suite, particularly Excel
Experience with identifying, mitigating, managing, resolving, and escalating risks and issues
Advanced proficiency with Loan IQ
Proficiency with financial software and Microsoft Office Suite, particularly Excel and PowerPoint

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

loan servicingdata analysisreport designprocess improvementrisk managementcompliance proceduressyndicated loansfinancial documentationissue resolutionLoan IQ

Soft Skills

guidancecollaborationrelationship managementconstructive feedbacktrainingcommunicationproblem-solvingleadershiporganizational skillsanalytical thinking