Small Business Sales Coach

Citi

Business Banking Sales Coach developing and supporting Small Business Banking teams to drive sales and client experience. Coaching Business Relationship Managers and enhancing community relationships while promoting operational excellence.

Posted 4/15/2026full-timeMiami • Florida, Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $96,400 - $144,600 per yearWebsite

About the role

Key responsibilities & impact

Serve as a regional Small Business Banking subject matter expert, directly coaching Business Relationship Managers and Senior Business Bankers
Coach and mentor Branch teams, Business Relationship Managers and Senior Business Bankers
Support the Region in executing strategic sales plans
Guide Business Relationship Managers and Senior Business Bankers in deepening existing client relationships
Support Market Directors and Area Managers on implementing disciplined sales management processes
Provide coaching on the credit process
Coach Region and Area teams on consistent routines to drive results
Champion cross-business collaboration to advance the One Citi strategy
Partner with Market Directors and Area Managers to drive scalable execution of Business Banking strategies

Requirements

What you’ll need

6–10 years of related business experience, preferably within Business Banking, Retail Banking, Financial Services, or Wealth Management
at least 3 years of experience in sales coaching or enablement
Proven ability to understand and coach on managing a portfolio of business clients with annual revenues ranging from 1 M–10M
Established professional network within the local market, used for coaching and networking insights
Excellent verbal, written, and presentation skills
Demonstrated ability to coach, motivate, and develop a high-performing sales team
Strong understanding of business development, negotiation, and closing skills
Deep understanding of business credit, underwriting, and risk management
Proven ability to build and maintain long-term, profitable relationships with clients and partners
Skilled at analyzing market trends and developing effective business strategies

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages including planned time off (vacation)
unplanned time off (sick leave)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales coachingbusiness developmentnegotiationclosing skillscredit processunderwritingrisk managementportfolio managementmarket analysisbusiness strategy

Soft Skills

coachingmentoringcommunicationpresentation skillsmotivationrelationship buildingcollaborationteam developmentleadershipanalytical skills