Senior Product Owner – Conversions, Lending Platform Management

Citi

Senior Product Owner responsible for Loan IQ program enablement and conversion across global portfolios. Collaborating with key stakeholders in Operations, Finance, and Technology.

Posted 4/15/2026full-timeJacksonville • Florida • 🇺🇸 United StatesSenior💰 $130,880 - $196,320 per yearWebsite

About the role

Key responsibilities & impact

Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
Identify stakeholders and key organizations in order to build and manage relationships with each.
Direct the creation of multiple work projects and manage their alignment to business goals.
Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
Lead the identification and drive resolution of issues, including those outside established projects of work.
Work with stakeholders to ensure project scope definition meets business objectives.
Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
Applies advanced and comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.

Requirements

What you’ll need

5 - 10 years Operations lending experience
5 - 10 years Loan IQ experience
Loan IQ experience required
Analysis & data mapping skills required
10+ years relevant experience
Bachelor’s/University degree, Master’s degree preferred

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementbudget managementstakeholder managementissue resolutionrisk managementcost benefit analysisdata mappinganalysisproject scope definitionresource negotiation

Soft Skills

leadershipcommunicationfacilitationcoordinationrelationship managementproblem-solvingorganizational skillscross-functional collaborationtimely reportingstrategic thinking