Citi

VP Internal Fraud Operations Risk Manager

Citi

full-time

Posted on:

Location Type: Hybrid

Location: San Antonio • Florida • Texas • United States

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Salary

💰 $103,920 - $155,880 per year

Job Level

Lead

About the role

  • Lead a team of internal fraud analysts to ensure high quality investigations are conducted meeting the agreed timelines
  • Oversee internal fraud investigations to guarantee appropriate risk based decisions are made based on the available evidence
  • Liaison with other Investigation departments so that mitigating actions are taken
  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
  • Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
  • Governance and oversight may include (not limited to) technology operational risk, risk for example
  • Establishes and maintains a robust control environment and culture within the Citi businesses worldwide
  • Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements
  • Assists in assessing current status of all regulation related controls
  • Recommends control enhancements as needed
  • Identifies best practices to be shared with global Citi businesses
  • Develops and maintains tracking metrics for management reporting and escalation
  • Establishes a rapport with Business Managers, Compliance, Internal Audit, Legal and HR
  • Develops a broad and detailed understanding of the organization’s landscape, culture and technology
  • Understands the various businesses and the applicable regulations which govern
  • Acts as SME to senior stakeholders and /or other team members

Requirements

  • 6-10 years experience in Fraud Analysis or Investigation is a must
  • Internal Fraud experience is definitely a plus
  • Knowledge of different Line of businesses (USCC and Wealth including Retail Banking) is desirable
  • Experience on other risk and control departments would be a plus
  • Expertise in the following is beneficial: Fraud Awareness and Risk Management, Legal and Regulatory Compliance, specifically Management of operations and a complex environment that includes global teams
  • Excellent communication skills – verbal & written
Benefits
  • medical, dental & vision coverage
  • 401(k)
  • life, accident, and disability insurance
  • wellness programs
  • paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Fraud AnalysisFraud InvestigationRisk ManagementLegal ComplianceRegulatory ComplianceOperational RiskControl EnhancementsTracking MetricsBest Practices
Soft Skills
LeadershipCommunicationInterpersonal SkillsOrganizational Skills