Director, In-Business Credit Industry Head – Digital, Technology, & Communications

Citi

. Lead, develop and maintain a large team of highly effective credit professionals and support staff, both directly and indirectly managed .

Posted 4/1/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesLead💰 $170,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact

Lead, develop and maintain a large team of highly effective credit professionals and support staff, both directly and indirectly managed
Provide industry expertise and thought leadership by influencing key partners through the credit decision-making process to support business objectives
Provide informed views and effective client solutions in partnership with Coverage, Product and Risk, while balancing risk/reward trade-off
Drive quality and timeliness of end-to-end lending process and all credit deliverables for respective industry portfolio
Thoroughly understand the relevant internal policy and regulatory frameworks, and how they are applied to day-to-day activities to ensure compliance and sustainability of business activity
Lead periodic portfolio reviews with key partners to assess performance, trends and emerging risks
Ensure appropriate regulatory classification and minimizing net credit losses for covered portfolio, as well as identify emerging areas of concerns that should be escalated
Represent the business as a senior credit professional for respective covered portfolio in various forums, including client discussions
Mentor and develop officer level and junior staff
Apply a governance and controls mindset to all business activities, and identify, escalate and/or remediate observed gaps
Provide leadership on various special projects to meet evolving business needs, and recommend changes to improve existing processes to achieve greater efficiency and controls.

Requirements

What you’ll need

15+ years of experience in a credit decision and authority role working with more complex financing needs typical for Commercial-sized clients of a large multinational financial services organization
Experienced senior credit executive with extensive knowledge of TMT or related industries, with significant transaction experience across all wholesale lending credit products appropriate for commercial clients
Strong credit sense and ability to articulate a view, work across a range of credit products, with experience in early problem recognition and resolution skills
Demonstrates learning agility: Seeks out resources and experience to continually build knowledge/skills; quickly and successfully applies learning to new situations
Reaches decisions in a timely and transparent manner, knows when enough information has been collected to make sound decisions, takes calculated risks with the confidence to defend their credit view
Leadership experience managing and developing a large team of credit professionals
Ability to recruit, motivate and retain a diverse team of credit professionals at various levels
Formal credit training with Senior Credit Officer credentials
Excellent communication (written, verbal, presentation and listening) and organizational skills; ability to complete multiple priorities in a timely manner

Benefits

Comp & perks

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit decision-makingcredit productsportfolio managementrisk assessmentregulatory compliancegovernance and controlsproblem recognitiontransaction experiencefinancing needslending process

Soft Skills

leadershipmentoringcommunicationorganizational skillslearning agilitydecision-makingteam motivationtransparencyproblem resolutionclient solutions

Certifications

Senior Credit Officer credentialsformal credit training